Reviews (945)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 21, 2024

Easy integration. Dashboard is pretty convenient to use can easily understand within hours how to us and operate. Other things like Engage 360 does the job for any D2C owner. KAM assigned were pretty helpful as well.

minomo
India
3 months using the app
November 22, 2024

Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month.

All I can say is extremely supportive team and all issues get resolved promptly

Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting

SoboStuff
India
10 months using the app
November 22, 2024

Good serviceability across India and new updates from time to time in terms of plugins to increase business.

Ishkaara
India
Over 2 years using the app
November 19, 2024

Shiprocket team's pretty supportive & actually help me resolve pending AWBs, their engage defiently helps in reducing RTO, confirming order with customer before shipping. My experience with them has been pretty good, I recommend do give it a try, connect with their team to get issues resolved. I highly recommend them & their engage 360 also

Mega Mart Deal
India
6 months using the app
November 21, 2024

Best platform to ship orders for brands. The best thing about shiprocket is that there are brand managers who guide us and help us fix issues. Shaurya (Our brand manager) is always there to help any order shipping concerns or queries. Highly recommended

CASEGEAR
India
Over 1 year using the app
November 23, 2024

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to Apurva, our KAM for always being so proactive and supportive. Looking forward to great order volume with you Apurva.

ShopTrove
India
9 months using the app
November 22, 2024

We are extremely satisfied with the services provided by Shiprocket on a single platform. Additionally, the assigned Preeti Goel provides excellent support.

Yard of Deals
India
Over 4 years using the app
November 25, 2024

We had a seamless experience with Shiprocket. Starting from the integration and account management, everything is smooth and we do not have any regret choosing Shiprocket.

hkclinic
India
Over 1 year using the app
November 25, 2024

It's been a nice experience working with them, very easy. Also the customer support is really great.

Thanks for all the support SHIPROCKET

Everdion
India
Over 1 year using the app
November 30, 2024

The logistic partner Shiprocket and our account manager Shaurya are incredibly professional, always responsive, and willing to go the extra mile to ensure our shipments arrive on time and in perfect condition.
The tracking system is user-friendly, allowing us to monitor our shipments in real-time, which gives us peace of mind. They've consistently demonstrated reliability and have handled any unexpected challenges with ease.

richfeelnaturals.com
India
9 months using the app