Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

August 17, 2023

Excellent support by Mr Arav from technical team.He has instructed very patiently over phone .Our issue was resolved in no time.

Halo Effect
India
About 1 month using the app
September 14, 2023

We are communicated with Mr.Arav for our payment method related issue and he resolved within a minutes its great for us that we are facing this problem from few days.We are happy for that.

cutieandboo
India
About 1 month using the app
December 19, 2018

We are using Gold services of Shiprocket and very happy with the services provided. Customer support is really good

YESCART
India
About 1 month using the app
July 9, 2020

I used Shiprocket for all my logistic services. It made everything from labelling to shipping to COD a smooth process. Their support is excellent.

I got key account manager Mr Sanchit Sharma, who is always available on a single phone call whenever I need any help for settling issues or errors.

Overall my experience with Shiprocket is awesome and key account manager made it a perfect fit for my ecom.

Thanks

yocare
India
About 1 month using the app
Shiprocket - Shipping in India replied July 9, 2020

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

September 25, 2023

Aarav helped me out with my problem. he was quick to resolve my problems.

House of Auromo
India
About 1 month using the app
June 27, 2020

Great support and nice API to work on with your shopify store.
Good going shiprocket, hope you will keep this experience in future too with your customers.

Unseen Fragrances: Premium Edition Perfumes
India
About 1 month using the app
Shiprocket - Shipping in India replied June 27, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 19, 2023

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

HerboVedam
India
About 1 month using the app
Edited November 18, 2021

Service is really Good and it is best platform to deliver your products on time & in best price with N no. of courier partner. Mr. Prakash Anand Guide me very well whenever I was facing issues. And never disappoint me with their support services Best service to ship product with best support team. - Hukum Kurti

Hukum Kurti
India
About 1 month using the app
May 20, 2023

Thanks for resolve my integration issue, shiprocket integration team guide me and integrate my shopify store with shiprocket.

DIWAA
India
About 1 month using the app
August 13, 2020

My account manager is sarika. And she is providing good service.

Shiprocket is a very good platform. Good Service ever

Thanks Shiprocket
And Special Thanks to Sarika

The Wishstores
India
About 1 month using the app
Shiprocket - Shipping in India replied August 13, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket