Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

May 23, 2020

We are connected with shiprocket for more than 2 years now and its been a great journey. As we being a promising brand in delivering the right flavors to our consumers when it comes to Beer, shiprocket has helped us delivering the same thru our merchandise and has brought smiles on customers faces. We look forward for better service and long term relationship.
Preeti Shriwastav has managed our account really well and would liike to give her credits for her hard work.

Bira 91 Merch Shop
India
25 days using the app
Shiprocket - Shipping in India replied May 23, 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

September 17, 2023

problem has been resolved of synchronization issue,

thanks palak for support

Paradyse Perfumes
India
24 days using the app
September 13, 2017

fully satisfied.. this app and service is for those who wants to start new eCommerce business...courier and cod rates are low then other companies,,,customer care is also awesomee

Tajstar
India
21 days using the app
August 8, 2023

technical department of shiprocket is working very good and yashika from that department shows step by step guidence for channel intigration with shiprocket.

D Land
India
19 days using the app
June 17, 2023

Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Purva Bites
India
19 days using the app
June 12, 2020

Out of many apps available, Shiprocket is the best solution for all the logistic needs. Its Courier Recommendation Engine(CORE) is really wonderful as it helps you select the best courier partner based on ratings, pricing and performance. This is really wonderful feature. In addition, Shiprocket team is also very supportive and resolves your queries in no time.

My Active Deals
India
17 days using the app
Shiprocket - Shipping in India replied June 12, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 4, 2023

Arav has helped to configure the best channel setting which suits my requirement I really appreciate the proactive support from the shiprocket team
Thank You

Kahva Jaipur
India
17 days using the app
July 6, 2017

All Indian courier providers at one place at best-negotiated prices.

Stepupmarketing
India
17 days using the app
March 2, 2023

Best courier service provider, absolutely loved the service. The team is very cooperative and made the onboarding and shipments hassle free. Would love to work with them like forever!!

Flawed Clothing
India
14 days using the app
March 29, 2023

https://www.onlinegreenday.com/

Thanks for Shiprocket services. We got excellent services from shiprockt for my shippments.

Greenday
India
13 days using the app