Reviews (945)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

March 1, 2023

Best app for finding efficient and fast shipping options pan india. Simple and easy to use. Supportive team.

PBH E-Retail
India
About 1 year using the app
November 24, 2021

Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.

Fans Army
India
11 months using the app
November 27, 2021

The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.

Canvazo
India
11 months using the app
September 9, 2023

I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.

Unemplyoed
India
11 months using the app
September 19, 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Pure & Pure Healthcare India
India
11 months using the app
June 30, 2020

Great app as it handles all our shipping concerns.
As having enterprise+ plan, shiprocket has assigned a dedicated relationship manager Mr. Gurjot Singh.

Really helpful guy, always there to resolve any concerns on time.

Thanks.

Empressnails
India
10 months using the app
Shiprocket - Shipping in India replied June 30, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

August 9, 2018

Good services.Its been eight months I am using their services However I have had issues but always been solved timely by the team. I am giving 4 stars because there is always room for betterment.

Dech Barrouci
India
10 months using the app
Edited September 25, 2020

Problem solved on TIME.
Good customer support by Nirvikar Singh. Much Appreciated.
Good work. Thank you

YUZU INDIA | Welcome to our Online Brand Store
India
9 months using the app
Shiprocket - Shipping in India replied July 23, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

September 20, 2023

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

STUPID CUPID
India
8 months using the app
February 13, 2020

This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama

Sunday Deal
India
7 months using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket