Reviews (947)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

November 23, 2024

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now.

Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

PRAKRTI GARDEN BOUTIQUE
India
Over 2 years using the app
November 22, 2024

I have been using Shiprocket for some time now, and while the platform offers great features and ease of use, there is certainly room for improvement, especially regarding the delivery timelines. As expected with courier services, there are occasional delays, and some deliveries get affected due to factors outside of Shiprocket's control. However, these delays can be frustrating, and it would be ...

Curated For Cars
India
Over 2 years using the app
November 22, 2024

Very nice service and support from the shiprocket team

Denverformen
India
Over 2 years using the app
November 30, 2024

Good Service

ethniva.com
India
About 1 year using the app
November 25, 2024

Best one in logitics services

House Of Riya
India
Over 1 year using the app
November 25, 2024

Good Work by Shiprocket
All in one solution in their one shiprocket panel. Great software panel and easy to use and their staff is also cooperative.

Aesthetic Indians :: A Brand for Every Common Indian
India
Over 1 year using the app
November 26, 2024

I have had the pleasure of working with Akshay Beniwal, and I can honestly say they have been a key factor in making our experience with Shiprocket exceptional. Their communication is always clear, timely, and professional.

Asenne
India
Over 1 year using the app
November 22, 2024

Good shipping company. Faster in solving issues. Helpful account manager prakash anand. Cod Remitance is very fast. Good company overall.

Happycarts
India
About 2 years using the app
November 22, 2024

Working with Shiprocket has been a fantastic experience, good customer support , account key manager Jeetendra is very friendly and helpful

Shop Mart India
India
About 2 years using the app
November 23, 2024

Good customer service support

Vani Kabir Studio
India
Over 1 year using the app