Reviews (945)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.

December 4, 2024

We have been using Shiprocket services for more than 3 years are we are satisfied by their service and support.

Decode Age
India
Over 2 years using the app
November 22, 2024

Shiprocket has been instrumental in the success of Chembys Herbals

Safe delivery to our customers is a top priority. Shiprocket’s reliable logistics network has made it possible for us to reach customers across India, even in remote locations.

Their user-friendly platform, affordable rates, and real-time tracking have enhanced our customer experience and helped us build trust. Thanks to Shiprocket,

Chembys Herbals
India
8 months using the app
November 23, 2024

Shiprocket is reliable and easy to use. Their multiple courier options and quick deliveries have made shipping hassle-free for us. Highly recommend!

Winston Electronics
India
Almost 3 years using the app
November 22, 2024

Overall experience has been good. Kudos to our KAM Preeti Goel for always being available to help and resolve.

AYA'S
India
Almost 2 years using the app
December 2, 2024

Delivery boost another feature where we don’t have to take care of every undelivered package, they handle the reattempts.

HeadFox Innovations
India
Over 1 year using the app
November 19, 2024

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhanuvendra for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier.

Bluberyl
India
11 months using the app
November 26, 2024

Seamless integration with Shopify. Shipping of orders becomes very streamlined.

Living Waters Creative Studio
India
Over 3 years using the app
January 20, 2025

Was facing issues integrating shiprocket on my Shopify website for a very long time. Upon raising the issue Ajay from shiprocket helped me fix it immediately. He connected me with the tech team & also got in touch with Shopify to get the issue resolved and connect my accounts overnight. Thanks for the prompt assistance.

VetFirst
India
12 days using the app
December 4, 2024

Nice App.
working with them from past few years and really great.

Balman Fashion House
India
About 1 year using the app
November 19, 2024

Working with Shiprocket from 6 months now & it's been a fantastic experience, thanks in large part to the exceptional service provided by Akshay Beniwal, our account manager. Akshay has consistently delivered outstanding support, ensuring that our shipments are handled with utmost efficiency, on-time delivery & above all his empathetic nature for each order.

Helping Hands
India
8 months using the app