Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

August 30, 2021

Great customer support and efficient smooth synchronization of orders.
with all of their new features and products it makes life easy for an ecommerce business.

Evegant clothing
India
12 days using the app
November 27, 2021

good features and as well as great support. Prices are also competitive. overall experience is good.

nicepick
India
9 days using the app
December 15, 2023

Very nice support received from Harsh Mohan from shiprocket team

Leosportz
India
8 days using the app
August 20, 2020

Great Customer Support
Thank you Sanchit Sharma

Cre8-Enterprises
India
8 days using the app
Shiprocket - Shipping in India replied August 21, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

December 10, 2021

It helped me out as our Shiprocket Account Manager has told us the information regarding the syncing part and through that our work has been made more easier for the same.

Beromt
India
7 days using the app
July 28, 2020

I have used this app since April 2019. The best option in E-commerce for beginners. Excellent service.

Million Cases
India
6 days using the app
Shiprocket - Shipping in India replied July 28, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

February 26, 2023

Great Plugins for efficient operations and delivery for ecommerce, would recommend shiprocket as for processing orders.

Mavinclub
India
6 days using the app
April 17, 2023

Mr Suraj was exceptionally helpful. Thank you for a very smooth and quick resolution to my onboarding!

STITCH STORIES
India
6 days using the app
September 1, 2020

Shiprocket provides multiple amazing features, early cod, NDR Management etc. Additionally account manager Sanchit is really helpful.

Smart Saree
India
5 days using the app
Shiprocket - Shipping in India replied September 2, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

March 12, 2020

THANKS FOR PROVIDING US MOST SPEEDY AND TALENTED MANAGER FOR OUR SOLUTION AND SHIPROCKET IS BEST COURIER SERVICE PROVIDER.THAT MANAGER NAME IS SANCHIT SHARMA HE IS VERY TALENTED AND DECENT PERSON TO SOLVE OUR ALL QUERY. THANK YOU.

XBAAZAR
India
5 days using the app
Shiprocket - Shipping in India replied March 12, 2020

Dear XBAAZAR,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket