Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

September 22, 2020

Shiprocket is very helpful and effective way to process orders . Panel is very user friendly and customer support is also very good so I'm giving them 5 stars . Keep it up !!!

Case Retail
India
4 days using the app
Shiprocket - Shipping in India replied September 22, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

May 16, 2020

Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you

Kalakaar Indiaa
India
2 days using the app
Shiprocket - Shipping in India replied May 16, 2020

Dear Customer,

We thank you for taking the time to write us your feedback. We will continue to serve you better.

Team Shiprocket

June 26, 2020

We are using this app for a while and shipped 6000+ shipments with their tool. We are on Enterprise plan and been assign with dedicated support manager Mr. Sanjay Malik. I must say he is responsive to any issue we have and trying to solve that on priority basis. Still, there is a room for improvement for their dashboard and if they work on, this platform will become the default shipment dashboard for Indian sellers for sure. We are recommending this tool for bulk orders placement. It's easy and user friendly.

ShoppingTrends
India
2 days using the app
Shiprocket - Shipping in India replied June 27, 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

August 11, 2023

Initially had trouble integrating with Shiprocket but their technical team (Arav) was super responsive and helped me resolve the issue in no time! Would highly recommend to other sellers in India

Zicster
India
1 day using the app
July 8, 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
India
1 day using the app
Edited June 16, 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

LABEL ASNA
India
1 day using the app
May 5, 2023

Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help

basketdart.website
India
1 day using the app
May 26, 2020

Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..

Earthyboon
India
About 23 hours using the app
Shiprocket - Shipping in India replied May 26, 2020

Dear Earthyboon,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

October 18, 2018

We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.

VedEssence India
India
About 20 hours using the app
Edited February 13, 2020

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility.
Sarika is my KAM , doing good job, happy with the services.

ADDICTION MART
India
About 9 hours using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear ADDICTION MART,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user.

Team Shiprocket