Reviews (938)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing order management and fulfillment. It offers a user-friendly interface, multiple courier options, and competitive shipping rates. The real-time tracking feature and efficient customer support are highly valued. Additionally, its comprehensive dashboard and effective Cash on Delivery (COD) services help improve logistics and cash flow management, ensuring reliable and timely deliveries.

October 10, 2018

Wonderful Service. Awesome Customer Support. The best thing i like about this App is that it automatically pulls up order from shopify and ready to process, so you don't have to create excel sheets and hire staff worth 20-30K /month salary. I pay just 2000 per month and get value much above than that. Its not just an app, i will say its an investment you make which can grow your business in the upward direction. Mutiple courier companies to choose from, all on a single platform. Thank you guys for your support.

Buy Shoes Now
India
About 8 hours using the app
June 26, 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Gustora Foods
India
40 minutes using the app
Edited December 8, 2020

I Used Shiprocket Platform And Our Account manager Is Ankur Pathak Is Very Lazy For Work She not Attending the Call Regarding Our Quiry .She Not Handle Perfect Our System Very Bad experience By Ankur Pathak

Punekar Cotton
India
36 minutes using the app
Shiprocket - Shipping in India replied July 8, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

February 23, 2023

ship rocket works in professional and communicative terms, is the best shipping solution, one of the best apps that works very smoothly, love using it, and a big thumbs up

Phone Antics
India
27 minutes using the app
December 6, 2023

Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.

Oil County
India
10 minutes using the app
July 20, 2020

Shiprocket's dashboard is the best. Dashboard is the only reason why i moved to Shiprocket. Customer supports answers me everytime.

WishBro India
India
5 minutes using the app
Shiprocket - Shipping in India replied July 20, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited June 29, 2020

Hi Preethi Srivastav.. Thank you for quick support and professional service. This is a great shipping solution.

Trustbeta
India
2 minutes using the app
June 23, 2020

I used this app to help me ship my products to customers, they combine all major couriers to one panel

KartzillaOnline
India
1 minute using the app
Shiprocket - Shipping in India replied June 23, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

November 21, 2024

Gypsy Maal
India
Over 2 years using the app
November 26, 2024

songaras
India
About 2 years using the app