Reviews (945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration, enhancing order fulfillment and management. It offers a user-friendly interface, a variety of courier options, and real-time tracking that keeps both merchants and customers informed. Features like Cash on Delivery, competitive rates, and a comprehensive dashboard are also valued. Responsive customer support and dedicated account managers further improve operational efficiency and customer satisfaction.
Refine
-
By rating
Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.
Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services
good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok
Tushar guided me in very good way and solved my problem in one go.
good customer support.
Best third-party shipping on Shopify. Technically far superior that other apps. Very user friendly and advanced.
We are using Shiprocket for shipping partner of our shopify store. They customer service responsiveness and rates are good. Plaban Roy from shiprocket is our account manager is taking responsibility to solve our every problem. Main issue from their side is Delhivery courier's wrong weight discrepancies. I will update this review to 5 stars once all my money blocked with delhivery charges get back to my account.
Thank you
Nice logistics app. Pretty easy to handle and quick to set up. Play around the panel options for 2 days, and your ready to ship.
My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.
Updated Review: Total 3 weight discrepancies were raised and 2 of them were resolved. 1 was not handled in proper way and was simply rejected.
I would say - give them a try and see but be cautious. They expect us to take photographs that too L*B*H and keep for each parcel which may not be possible always. Our Website: www.rangbanarasi.com
Overall I would like to give shiprocket 3 stars. The reason is there user interface is not that good. Also, there are many things they need to work on. I gave 1 extra star for my account manager Aman Grover. He has been very helpful and patiently explaining everything to us. I will update my review if shiprocket improve there user interface. Otherwsie I am satisfied with overall performance.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket