Reviews (754)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
Edited March 22, 2022

Super Service, Super App, All my shipping troubles are gone...
We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.

Half Price Books India
India
Over 4 years using the app
Shiprocket - Shipping in India replied July 12, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Edited August 26, 2021

We are using shiprocket for our business for the past 1 year it is very good software and user-friendly. Our Account manager *Gurjot really helped us sort issues and things are better with ShipRocket.

Ausmo
India
Over 4 years using the app
Edited September 27, 2018

Good services and prompt reverts. I have been using them for my E commerce platform and am very satisfied. The team player Sachin is pro active and professional person which they have and he is very responsive. I am happy client. Will recommend you to go ahead with them

Kaunsiurge
India
About 4 years using the app
September 9, 2021

Best app for startup ,at very reasonable price. Happy with the service. Best part user friendly interface. special thank for my account manager for great support...(Deeksha and Neel)

Jalandhar Style
India
About 4 years using the app
September 18, 2020

amazing app also my queries and problems solved by miss babita mam and she has done a great job in solving my problems.

Terminal Point
India
About 4 years using the app
Shiprocket - Shipping in India replied September 18, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

July 28, 2020

Great sync between Shopify and Shiprocket in India. Reduces shipping formalities, and makes the process extremely efficient. Top notch service by Mr. Rajesh Rana(Key Account Manager) Thanks for this

Alamode By Akanksha
India
Almost 4 years using the app
Shiprocket - Shipping in India replied July 28, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

September 10, 2019

awesome expressions working with vishal labh and shiprocket thank u so much. very good services.

AZAR
India
Almost 4 years using the app
Edited June 26, 2020

Shiprocket has assisted us to ship our orders in the most hassle free manner . The App is extremely user friendly and the live chat support comes handy. Our shiprocket manager Sanjay Kumar Mallik make sure that all are query are solved.Highly recommended.

Eyewearlabs
India
Over 3 years using the app
August 8, 2021

WORST app with most inconsiderate customer support. They don't care about getting order delivered. Their system flaws initiates RTO by themselves. They also don't take any action on it because they make more money out of undelivered shipments.

MiniArkiTech
India
Over 3 years using the app
Shiprocket - Shipping in India replied August 10, 2021

Hi, this is not the service we are known for. We would like to inform you that the shipment AWB: 1904023759653 has been RTO due to the buyer's wrong address. Further, shipment will be delivered to you within 7-10 working days. - Team Shiprocket

December 10, 2018

We have been working with Shiprocket for 3-4 years now. They are currently one of the best Freight aggregators for domestic e-commerce

Dragon's Tail India
India
Over 3 years using the app