Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 4, 2012

ShipStation is the perfect solution to our shipping needs. In less than 10 minutes, we had set up our USPS carrier and were off printing labels and getting our orders out the door. The reporting is excellent and the interface is intuitive and easy to learn.

Grips 4 Less
March 26, 2012

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly.

Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support.

I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.

Monolith
April 21, 2012

I love ship station! It is super organized, easy to learn, and easy to navigate. They are also constantly improving things. Totally worth it! Wish i had switched sooner!

Mountain Mama: Expecting Adventure
April 7, 2012

I've been very happy with this app. It is much better than the apps on offer and provides the flexibility to make my shipping needs routine.

Eastbay Composites
April 4, 2012

Oh... I should also add, my labor expenses to ship have probably been cut by 80%. It used to take me 5-6 hours with multiple people to ship out our weekly orders and now it only takes one to two with fewer people.

3E Love's Wheelchair Heart
May 8, 2012

I can't say enough about ShipStation! We started using it 2 months ago and it has cut my shipping time by 2/3. Our customers love the fulfillment email with tracking and order details. This also makes international shipping a breeze, so we have opened int'l shipping again. They now have Fedex and UPS as well, which is great for our wholesale store. Just a great app all around. I have worked with Byron on a few occasions when I needed assistance and he has been very helpful and always responds promptly. Def worth it - thanks ShipStation!

sloomb
May 11, 2012

We LOVE ship station! It is so easy to use makes shipping so simple. The customer service is incredible and they always get back to us in a matter of minutes. I don't know what we would do without ship station!

Melondipity.com
April 5, 2012

ShipStation is the only shipping program that we've used since launching our Shopify website and it's been pretty great. It's easy to print packing slips and shipping labels quickly without a lot of steps. We also sell on Amazon and Ebay, so it's really convenient to be able to ship everything from one program. Whenever there's been bugs or questions, the customer support is really fast and helpful with their responses. Definitely recommend ShipStation!

Shop Adorn
April 13, 2012

This is one of the best parts of having a Shopify Web Store. It makes our shipping so much easier. No more cut & paste, and it will print labels in batches, all at the same time. The shipping rates are really great too, which allows me to pass the savings on to my customers. An absolute must have.

Belle Ame' Bath & Body
May 15, 2012

This is the best shipping tool I have ever used. It has an easy search process for customers. With Amazon you have to search by order ID. I wish I used this app earlier.

mberry