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i used this app to use amazon shipping service but even after stopped using it is has continued charging me some amount on my shopify bills which is wrong
Edit : the team has connected with me and agreed to support me and provide the refund of amount which got deducted even after i have stopped using it hence changing the review rating
Dear merchant,
All the billing is handled by Shopify directly, similar to all public apps on Shopify.
Our team is very responsive when a client reaches out to share a billing related issue. We hope it is resolved to your satisfaction.
Regards
From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future. We are currently in a soft launch of our shop and they have been timely in helping us with anything we need.
Thank you so much for your kind words! We're thrilled to be a part of your journey and glad to hear you're having a fantastic experience with Shipturtle. We're here for you every step of the way.
Shipturtle: Best Decision to use shipturtle - The migration process was hassle-free, and the level of customization is unparalleled. The bulk feature has significantly improved my operational efficiency.