Shipway Order Tracking

Shipway Order Tracking

Free plan available. Free trial available.
Rating (4.5)
Reviews
Developer

About this app

Launched

June 15, 2016

Languages

English

Works with

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

Product review features

  • Display options: Media galleries, Photo reviews, Product grouping, Tabs or sidebars
  • Ways to collect reviews: Automations, Custom requests, Promotions

Pricing

Free

Free

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$29 / month

or $313/year and save 10%

  • 1000 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

7-day free trial

Growth

$49 / month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

7-day free trial

Enterprise

$99 / month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

7-day free trial

Free

Free

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$29 / month

or $313/year and save 10%

  • 1000 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

7-day free trial

Growth

$49 / month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

7-day free trial

Enterprise

$99 / month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

202 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Maayakriya
India
About 2 months using the app
April 7, 2024

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Rankersnotes
India
Almost 2 years using the app
December 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
5 months using the app

About this app

Launched

June 15, 2016

Languages

English

Works with

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Built by Shipway

About Shipway

4.7 average rating

8 years building apps for the Shopify App Store

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Support

Send a message

contact@shipway.in

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