Shipway Order Tracking

Shipway Order Tracking

Pricing
From $29/month. Free trial available.
Rating
4.4 (197)
Developer
Shipway

Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

Languages

English

Works with

  • Loox - Judge.me
  • Unicommerce
  • Freshdesk
  • Zoho - Shiprocket

Pricing

Starter

$29 / month

or $313/year and save 10%

  • 1000 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

7-day free trial

Growth

$49 / month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

7-day free trial

Enterprise

$99 / month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (197)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

Edited November 27, 2024

ok...

THREADCURRY
India
3 months using the app
July 18, 2024

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

SAFEERA
India
2 months using the app
April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Maayakriya
India
About 2 months using the app

Support

App support provided by Shipway .

Developer

Shipway

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Launched

June 15, 2016

More apps like this

5.0 out of 5 stars 38732 total reviews Free plan available
Build trust with unlimited product reviews, photos and videos
Built for Shopify
4.9 out of 5 stars 22379 total reviews Free trial available
Product reviews with photos and videos, referrals, and upsells
Built for Shopify
4.5 out of 5 stars 610 total reviews Free
Import reviews from AliExpress for your dropshipping products

Want to add an app?

Try Shopify free for 3 days