Orders and shipping | Customer support
Shipway

Shipway

by Onjection Labs

Measure and Improve eCommerce brand value

4.6 of 5 stars(25 reviews)
Free to install. Additional charges may apply.
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Track & Notify

Automatic shipment status updates, enhance customer experience.Analytics for your orders flow and Follow the orders in Delivery issues.

Branded Tracking Urls

Branded customizable tracking urls with options to put display banners, Social Icons, Embed Video,  Add Instagram Gallery etc .

Measure Customer Satisfaction

Generate Net Promoter Score along with that check your customer feedback and improve your store.

About Shipway

Shipway.in - Shipment Tracking, Notifications & Order Reviews services.

Allow tracking on your website by our tracking widget

With the help of Shipway you can keep your customers informed about their shipment deliveries across the world.

Reduces Customer Queries and Improve User Experience.

Shipway Key Features:-

  • Notify your customers about their shipments via SMS and eMail.
  • Whitelabelled customizable tracking URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Track airwaybill number from multiple courier companies at one place.
  • Track complete shipping status from confirming the order to order delivery
  • Show shipment real-time status details.
  • Auto-sync status change
  • Customer Feedback on delivered orders
  • Custom tracking URLs
  • Readymade integration with Shopify, Kartrocket, Opencart, Magento, Cs-Cart

Key Benefits:

  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers

Support Major Carriers (more than 400+)

Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

Premium plans starts from $50

Overall rating
4.6 of 5 stars
 Based on 25 reviews

  • 5 of 5 stars
    84% of ratings are 5 stars
    (21)
  • 4 of 5 stars
    8% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (1)
View all 25 reviews

Most recent reviews

Gofinch1

Rating
5 of 5 stars
Last edited
July 18, 2018

Hope they stick to their commitments and maintain a good customer support.

Incense Burner Holder

Rating
5 of 5 stars
Posted
July 06, 2018

Great App to notify customers, Reduce customer queries.

Easy Broom

Rating
5 of 5 stars
Posted
July 06, 2018

Its not only about tracking its whole package of tracking, reviews, reporting and many more. will recommend it to others.

View all reviews