Order Tracking & Reviews
Order Tracking, Notifications, Order Lookup, Order Reviews

Key values section
Branded Order Tracking page
Branded Tracking page & URLs. Enable Tracking on order status page. Supports multiple languages and Whatsapp, SMS, & Email Alerts
Status Pushback, Est Date Del
Automatically update Fulfillment status back into Shopify, which can be used by apps like Loox, Judge.me, Klaviyo, etc to schedule reviews
Measure customer satisfaction
Measure customer satisfaction using the NPS score method & Collect reviews. Show review widget on the website.
Order Tracking & Reviews
Launch date
Integrates with
- Loox
- Judge.me
- Order Tracking
- Delivery Alerts
Order Tracking & Reviews
Launch date
Integrates with
- Loox
- Judge.me
- Order Tracking
- Delivery Alerts
Pricing 7-day free trial
Free
Free
Starter
$9/month
or $8.08/month billed at $97 once per year
SMS & Whatsapp Notifications charges as per usage
Growth
$49/month
or $44.08/month billed at $529 once per year
SMS & Whatsapp Notifications charges as per usage
Enterprise
$99/month
or $89.08/month billed at $1,069 once per year
SMS & Whatsapp Notifications charges as per usage
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Excelsior
Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders.
HoneyBud
Best tracking tool, more then 600 couriers are integrated and accurate tracking statuses. easy to use
Ropedt.com
Been using this app for more than a year now. This app has tons of bugs. Every month there's an issue. Some orders are not detected and marked as delivered. Every time. Sometimes it works, sometimes not. You can review our WhatsApp messages with Ankur, Key Acc Manager. I always report an issue, it defeats the purpose of automation because I always check the orders if they are mark as delivered or not. Right now, 31 orders, only 5 orders are reflected on Shipway account. Also, their Key Acc Manager does not reply sometimes. They only reply fast once you leave a 1-star review. The app sucks as well as the customer service.
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