About this app
Launched
June 15, 2016
Languages
English
Categories
Customer order tracking , Product reviewsWorks with
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketShipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
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Branded order tracking page with an Estimated delivery date.
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Proactive tracking and notifications via SMS, Email and WhatsApp
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Feedback & review widget
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Handle customer queries
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Increase repeat purchases with Product recommendations
Pricing
7-day free trialFree
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/month
or $97/year and save 10%
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Free
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/month
or $97/year and save 10%
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
198 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy installation, intuitive interface, and seamless integration. It supports tracking for over 600 couriers and offers a free plan for up to 50 orders per month. The app enhances the store's professionalism with a branded tracking page and allows for easy setup of notifications, including WhatsApp and email alerts. It also features a one-click connect to all logistics couriers and a Net Promoter Score (NPS) feature for observing merchant experiences. The support team is consistently praised for their quick and efficient problem-solving.
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.
It is helpful in tracking our orders in www.thestiffcollar.com.
Covered quite all courier partners.
Piyush S
About this app
Launched
June 15, 2016
Languages
English
Categories
Customer order tracking , Product reviewsWorks with
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketBuilt by Shipway
About Shipway
4.7 average rating
7 years building apps for the Shopify App Store
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
Support
Send a messagecontact@shipway.in
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