Order Tracking & Reviews

Shipway Order Tracking , Notifications & Order Review services.

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

Shipway Tracking Key Features:-

• Real time tracking of 650+ carriers across the globe
• Whitelabelled & Branded order tracking & order lookup URLs.
• Delivery alerts via SMS, Email & Whatsapp
• Customizable Sender Ids, Email, SMS & Whatsapp templates
• Uses your site's header & footer
• Calculate & Show Estimate date of delivery to your customers
• Customers can track the shipment status of their order on your website.
• Auto-update Shopify fulfillment status
• Dedicated tracking link for each shipment.
• Automatic translation of shipment scans and shipment updates
• Measure Customer Satisfaction using Net Promoter Score
• Powerful carrier performance report with avg delivery time.
• Estimated date of delivery reports
• Proof of delivery reports
• Allows to hide carrier name, location scans etc
• Automatic shipment status pushback in Shopify
• Supports partial shipments tracking
• Delivery exceptions report

Key Benefits:

*Reduces Customer Queries by upto 70% * Boosts your NPS score and improve user experience * Enhance brand loyalty and encourage repeat purchase * Improves the post-buying experience for both customer and the merchant.

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.