Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Uses this app for Shipment tracking and notifications. It would be great if the app can show the tracking page Timeline in Mobile View too
Thank you for your feedback, We always work hard to make your experience better.
It is helpful in tracking our orders in www.thestiffcollar.com.
Covered quite all courier partners.
Piyush S
It is a nice application and helped me to get my work done in a different and better and helpful way.
Apps Meets My Requirements
Just The Sub-Domain Part Is Still Pending . . The Executive Helped Me To Resolve This. However, I Guess The Sub-Domain Isn't Working Yet
Would Appreciate If Someone Could Assist Me
Also, Regarding The Payments - They Could Be Revised Or At Least Ensure That The Credits Are Carried Forward If Not Utilized for That cycle
Overall, Lover The App
It's easy to install and use. It serves the purpose. I am using same advance features also which helps to keep things organized.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Good app, easy to use, and probably the best one for India based shops.
We had a issue with the statuses for our courier, emailed Shipway and they fixed it overnight. Very happy with the service.
This app gives me the clarity of daily shipment status. Also, It shows how we can improve courier performance by NDR. If shipway can include inventory management and order processing it will be great.
This app is useful to understand the courier's performance better and We also send feedback link to the customer
Issue with the tracking code not functioning properly, the Team was swift to get on - call and fix the error. This helps us to keep customers happy when they try to track their order.
Thank you Shipway.