Reviews (197)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

Edited November 27, 2024

ok...

THREADCURRY
India
3 months using the app
July 18, 2024

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

SAFEERA
India
2 months using the app
April 23, 2024

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

Maayakriya
India
About 2 months using the app
April 7, 2024

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

Rankersnotes
India
About 2 years using the app
December 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
10 months using the app
December 22, 2023

the best software to tracks order automatically.

GIRORGANIC
India
9 months using the app
November 3, 2022

Useful app satisfied with the results and the data record thankyou to the team for the support and help

MR BUTTON
India
Over 2 years using the app
April 4, 2023

Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers

roseryparis
India
4 months using the app
November 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
India
3 months using the app
April 26, 2017

Great app for Indian stores. Time saver as it reduces customer queries a whole lot. Good customer service by the team.

Wisholize
India
About 7 years using the app