Reviews (197)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

June 15, 2018

Great app for orders tracking. Shipway helps to reduce RTO nos. by sending delivery issue alerts, saves lots of time Thanks Shipway!

Usb Rechargeable Juicer
India
Over 3 years using the app
June 23, 2018

Shipway is not an app but a brilliant idea, Solves the problem that can be frustrating sometimes. This app is so effective and get the job done is a very disciple way. Customer notified with various status with customize sender ids put good image on customers. This is very useful app, very easy to operate i strongly recommend shipway.

Cordless Hair Trimmers
India
Over 3 years using the app
July 8, 2017

Lovely App. Have been using it since long and our Team is Very Happy.

Bigbrandbox
India
Over 3 years using the app
January 31, 2020

i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.

Casa De Amor
India
Over 3 years using the app
May 26, 2021

Great functionality. Easy to use. Reduces where is my order emails! Works as it should! Definitely recommend it !

Capes India
India
About 3 years using the app
Shipway replied July 5, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

June 5, 2019

Very useful app, works well with all courier partners.

DrunkenMonk
India
About 3 years using the app
June 27, 2019

Being an e-commerce set up, we are enjoying the excellent service of Shipway for our previleged buyers.

Nirogam
India
Almost 3 years using the app
Shipway replied July 6, 2019

Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in

June 7, 2019

Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.

YourLibaas
India
Almost 3 years using the app
June 29, 2021

it's very useful and helpful app. i am using it from last 6 months and it's nice to provide great customer experience by proving shipment status

Lava International Limited
India
Almost 3 years using the app
Shipway replied July 5, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

August 19, 2020

It'a good app to send custom tracking details and collect review from customers ,
It's perfect to reduce customer inquires.
Best support and management.
Branded Tracking, Really nice and awesome.

Yaarideal.com
India
Over 2 years using the app