Shipway Order Tracking , 202 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
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Extremely convenient app. Gives you plenty of freedom and control as to what shipping details your customers will see. Worth paying for in the long run. Fewer customers are complaining about shipping tracking after downloading app. Customer service will take some time to reply but all in all, answered my requests. I would give this a 4.7/5 stars!
This app makes hassle-free information to both sender and receiver both. Backoffice team is very supportive. I strongly recommend this app.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
we are really like this app, it works just as intended and it easy to set up. Great support! Hope it will add more features in the future and will definitely using.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
I enjoy using Shipway. My customers get notified about tracking info right away. Takes a huge weight off! Thanks a lot!
Happy to use this app. This is very helpful for our customers in tracking order at product level. Also helpful for our team to understand which parcel got stuck and needs to raise complaints.
It has helped us reduce customer enquiries asking for tracking info, Makes it nice to keep the customer on the website itself to show tracking info. Love the WhatsApp feature too. Definitely recommend.
Great app, I recommend this to all, particularly for websites based in India. The good thing is, they have connected India post also, with all other leading courier partners. The support is instant. We can make a call, chat on Whatsapp, or mail to them for getting support.
Great application and very genuine support. We recommend using the app for great after purchase experience.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended!
Great app to improve our after shipment tracking/notifications to customers. The ability to customize the tracking page to promote products and after sales assistance was a standout feature for us