Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
Refine
-
By rating
It helped my store alot. My customers get timely intimation about their orders and we get timely and required information as well. It made order tracking extremely easy for us.
I used this app to test out quality for my customers. it's an effective and reliable app to use. I would recommend anyone who is looking for a shipping app.
Support is really amazing. (They helped me out on every detailed within the app) very responsive and quick to reply
As of now..very active and supportive staff and team...they understood my problem and fixed it instantly.....would recommend to any one especially indian entrepreneurs who are looking for startup and want to give best customer after sales experience
Helpful app,
started using it for the past two months.
a lot of things to work on, but the support team is great.
Thanks
EXCLENT SERVICE ..............................................................................................................................................................................................................
We use this App and find it very useful especially in customers point of view. It's very easy and the support team is giving us 24*7 support from the day one.
Love the branded tracking page options! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
It is very easy to Installed, installed it quickly by us and nicely working with Shopify store. It is very useful and convenient to trach the orders at own website.
Good for tracking details, and also the service is also recommendable. It must be used on the website to give a smooth customer experience.
Shipway makes order tracking really easy !! Its a must have app for all shopify stores out there ! :)