Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

June 24, 2021

Works very well and provides very good value for the price. Would recommend. Can help you save a lot by tracking wrongly RTOed COD orders. Marks orders as delivered natively on shopify which is great as it allows you to send delivered email directly from shopify for free. Only would suggest the team to also implement the same for dispatched and in transit statuses.

Mesmerize India
India
Over 1 year using the app
Shipway replied July 5, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

December 29, 2018

Customer support after sales is very good, they guys done what I need. Happy to use shipway for tracking and send notification to customers.

Smart Wrist Watch
India
Over 1 year using the app
July 29, 2020

Great features and good pricing. It helps me a lot in managing the delivery situation and create a great tracking tool so that my customers can easily navigate their orders.
Highly recommend it.

Family Gift Nation
Vietnam
Over 1 year using the app
June 15, 2017

Good and easy convenient to use.

The Impart
India
Over 1 year using the app
August 8, 2019

Very useful app and one of the best I would say. This app was easy to installed and allowed my customers to easily track their order. It makes my website looks very professional.

i10 EarBuds
India
Over 1 year using the app
May 18, 2019

Shipway is an amazing way to keep track of all our shipments. On top of that also has a clean and user-friendly interface. A must-have!

posturecorrectorbelt
India
Over 1 year using the app
March 11, 2019

5 star customer service, I am really grateful. Thank you, to this amazing team, they help me a lot!!

VOE Lashes
China
Over 1 year using the app
March 4, 2022

I have Just started our online business with shipway. Track order and notification app is working perfectly. Function of tracking page gives branded look to our website. Support team is also humble and responsive.

Beeseekers.com
India
Over 1 year using the app
July 20, 2021

Really love the way you keep following up. Jyoti work is so good. We getting instant solution against it. We will definitely recommend this app to everyone.

PurensoSelect
India
Over 1 year using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

Edited September 6, 2019

Shipway makes it easy for us to keep track of all our shipments in one place and send us notifications if there are any shipping issues or delays.
Thanks Shipway and keep up the great work

Ebeautybee
India
About 1 year using the app