Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended!
Great app to improve our after shipment tracking/notifications to customers. The ability to customize the tracking page to promote products and after sales assistance was a standout feature for us
Useful app satisfied with the results and the data record thankyou to the team for the support and help
Shipway app is very good in use and their services and support service are very good..... Thanks Shipway!!
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
We have a great experience with Shipway. It helps in many ways like keep customer informed about the shipment status my SMS, Love the feature of Review can be show on our portal, Thanks for a such great portal and customer support.
Superb App....Much better than Aftership.....i wonder why i hooked to aftership for so many months when better option was available....anyhow....better late than never. 5 star App
Shipway dose its job completely. Customer are updated by sms/whatsapp notifications of order status. Support team is very active and supportive. I highly recommended shipway.
The app is absolutely amazing! Customers love it and so do my full team of VA's. At the heart of a good business is superior customer service and shipping notifications!
Great app. I personally think this is a must have app for e-commerce.
Its very user-friendly and the support team is very attentive. Definitely recommend trying it.
Keep it up guys!
Works smooth,Help and quick response appreciated from gauri and team shipway always!!! cheers!!this is basically a shipping tracking service for your customers!!