Issue with the tracking code not functioning properly, the Team was swift to get on - call and fix the error. This helps us to keep customers happy when they try to track their order.

Thank you Shipway.

Honestly, I don't think it's possible to run a Shopify business without this app. It manages customer expectations and keeps your customer service healthy.

Simple and useful app. I was using another app earlier who was not responsive.

You can customize templates.
You can have your own sender id
I liked that you can customize any sms template
The interface is also clean and easy to use.

Overall nice experience.

Must hve app, Shipway. Very sueful in building a relationship with customers through SMS Updates.

Helped to reduce RTO, amazed with the deliver problem shipment alerts.
Happy to get customer review about products and services.

100% worth the price

Excellet features and Instead of buying SMS plans can buy this pack, Can control RTO with this app, export and out for delivery option is best.

Being an e-commerce set up, we are enjoying the excellent service of Shipway for our previleged buyers.

I appreciated their good service. Customer support is efficient with good approaching attempt. Was having issue to show tracking widget on our store and it is resolved by the help of support.

I appreciated good services they have... so they have Professional at work and I will enjoy with this bractice

We have multiple E commerce websites and are very satisfied with Shipway app and their support.
Customers can track their orders online plus they get a message and email on every shipping status change. We also get feedback from our customers after every NDR and delivery. Decrease in RTO after using this app.
Brilliant App.

nice experience..
we are working with you
thanks for supporting our website
nice experience..
we are working with you
thanks for supporting our website