Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Nice app to create brand value and provide tracking services to customers. Using it from last 2 months and quite satisfied with its service.
With the help of this plugin our work load reduces 100%.Everyone should use this.
Customer Support Need Improvement.Plugin is best
We have multiple E commerce websites and are very satisfied with Shipway app and their support.
Customers can track their orders online plus they get a message and email on every shipping status change. We also get feedback from our customers after every NDR and delivery. Decrease in RTO after using this app.
Brilliant App.
Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in
This APP is so great. It saves me a lot of time to track my packages and send emails to my customers.
It helps me a lot in customer services, improves the customer experiences of my shop. Highly recommended!
I love to use shipway as it makes my work simpler to see data of shipments and create a brand along with providing proper customer satisfaction. Recommend it to all.
Simple and useful app. I was using another app earlier who was not responsive.
You can customize templates.
You can have your own sender id
I liked that you can customize any sms template
The interface is also clean and easy to use.
Overall nice experience.
I really like the customer support thank you so much for helping me now I can see the status of the orders thank you so much again
It's great for giving the customers awesome post shipping experience. Tracking is flawless and the support is very helpful.
I use this app from last 6 months and very usefull app every store must have this. Love it. Very good support by Gori Shankar
Simplest way to track shipments and get reviews from clients in real time. Easy integration for both customer and business.