Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

March 20, 2020

I really like the customer support thank you so much for helping me now I can see the status of the orders thank you so much again

Hp Wands
United Kingdom
5 months using the app
May 18, 2019

It's great for giving the customers awesome post shipping experience. Tracking is flawless and the support is very helpful.

absstimulators
India
5 months using the app
January 14, 2019

I use this app from last 6 months and very usefull app every store must have this. Love it. Very good support by Gori Shankar

Vinners Healthcare
India
5 months using the app
November 7, 2016

Simplest way to track shipments and get reviews from clients in real time. Easy integration for both customer and business.

Fis Rajesh
India
5 months using the app
September 17, 2019

I used this app to track all shipments really good not for only shipments, rates was also good and support team helpful also on non-working days.

Eshopskart
India
5 months using the app
June 6, 2018

It is great to have an overview of all the shipments that are on their way to me, no matter which carrier has been used. Happy with shipway service.

Xphone Deals
India
5 months using the app
Edited July 21, 2021

This app has all the features to interact with the customer regarding their shipment. I am satisfied.

Dear Pet
India
5 months using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

April 9, 2020

We recently installed shipway into our website. We highly recommend this app, the customer service is exceptional they guide you the whole way how to install it and work with any issues you may have. All tracking is working perfectly.
10/10!

BakPak'n
United States
5 months using the app
February 28, 2019

Amazing Customer service, highly recommended.

The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys

M.M. LONDON
United Kingdom
5 months using the app
January 30, 2020

This app is very easy to integrate and their support team is top notch. I'm using a couple of apps from Onjection and they are all quality!

Hashtagme.in
India
5 months using the app