Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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It is great to have an overview of all the shipments that are on their way to me, no matter which carrier has been used. Happy with shipway service.
This app has all the features to interact with the customer regarding their shipment. I am satisfied.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
We recently installed shipway into our website. We highly recommend this app, the customer service is exceptional they guide you the whole way how to install it and work with any issues you may have. All tracking is working perfectly.
10/10!
Amazing Customer service, highly recommended.
The app is great and if you're ever unsure just whatsapp them and they will walk you through everything. helped me a lot. thank you guys
This app is very easy to integrate and their support team is top notch. I'm using a couple of apps from Onjection and they are all quality!
Simple to use. Automatically send tracking emails to customers. I've reduced my time spent on replying to customers queries about packages whereabouts.
This app is awesome. I didn't realize that tracking could be so easy and my customers get a message for information about every parcel movement in advance. Highly recommended!
Support was really prompt and efficient. Questions asked were all given concise answers by the support team. I have yet to use this app on my store but i am anticipating great results.
It really works nice.It is easy to use and works best for us.Customers can easily track their orders.
Once I had a problema and the support was very fast & kind! 100% recommend it, very simple to use and great