Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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I have been using this app for quite some time. This works like a charm. On top of it, they have got an excellent support team when there are any issues. They solve it within hours. A must-use app for any Shopify store.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers
Best tracking solution for ecommerce companies. Definitely recommend others.
I love this the Shipway app! Took me a few to get things organized, the support desk was amazing and helped me through it. Been running now for about few months and I'm already getting more positive reviews than before. I would highly recommend!
Amazing app! after using this app for months i found a highest delivery ratio beacuse cx gets notified every day
A very nice app with wonderful customer support. Helps in providing timely updates to customer.......
We have been using this app for almost a month now. Very few inquiries about the order status. SMS updates have become very popular since the number one way of ordering is on a mobile telephone. Customers love the SMS updates and when speaking to return customers, notifications are one of the reasons. Very very happy with this service!
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
I use this app to help customers track there shipments. Overall a great addition to my store. Love It
Best app with good support.Best app, good support. Support is good and nice. They always help. Would recommend to others.