Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.
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Thank you for your services, I am very happy about this app, good services by WhatsApp from customer services help me to set-up the service, 5 stars.
The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.
I am using this app quite a while now they i have amazing features and the customer service is also amazing whenever i need help shipway customer support was there for me.
Excellent service and User-Interface, Called Directly to Configure the Settings. Will Update after few Weeks.
Shipway has been a huge help to our store. It makes it easy for us to keep track of all our shipments in one place and send us notifications if there are any shipping issues or delays. It also keeps our shipping customers informed via the custom shipping notifications so they can always keep an eye on their shipping status while in transit. Thanks guys and keep up the great work!
Must hve app, Shipway. Very sueful in building a relationship with customers through SMS Updates.
Helped to reduce RTO, amazed with the deliver problem shipment alerts.
Happy to get customer review about products and services.
100% worth the price
Great plugin. Integrates well into shopify and helps us and the buyer to track their packages with ease.
Hope they stick to their commitments and maintain a good customer support.
With Shipway we finally managed to find a solution to make our customers happy and help them solve problems that may occur with shipments even before being reported by the carrier, The customers are happy and we have less work.
I like this app a lot. After days of looking the right tracking page for my store finally I got what I am looking for. Nice design. I also liked easy tracking with the app