Reviews (197)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

June 9, 2018

With Shipway, we empower our seller to offer a transparent and trackable shipping experience for buyers around the Globe

Abs Stimulator
India
About 1 month using the app
May 1, 2021

We are 1000+ orders store and tried many tracking applications almost every application in Shopify, shipway is simply perfect and fits our requirements, support staff are amazing they helped us with a lot of optimizations.

missodd.com
United Arab Emirates
About 1 month using the app
May 18, 2019

I installed Shipway for my shopify store and it installed very easily and fast. As soon as the tracking code arrived, it was synced with the app and notification sent to the customer. Emails can be customized to your own needs including URLs, discount codes, logo etc. Great way to do business!

htctrimmers
India
30 days using the app
Edited September 19, 2019

Simple to use. Automatically send tracking emails to customers. I've reduced my time spent on replying to customers queries about packages whereabouts. Makes great looking tracking pages. Support were helpful.

The Uphar
India
24 days using the app
June 25, 2019

I appreciated good services they have... so they have Professional at work and I will enjoy with this bractice

SKIN CARE
Saudi Arabia
19 days using the app
Shipway replied July 6, 2019

Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in

April 24, 2019

Parece bom... estou positivamente surpreso .. é excelente para novos donos de lojas que estão começando e não querem gastar muito dinheiro em um aplicativo.

Alexandre Souza
Brazil
17 days using the app
May 27, 2020

This app helps me get reviews on my store and it helps me get people to trust my store way more than just a store with no reviews!!! Notification on the right time to my customer with tracking details are very impressive.
Customer support is very good and they reply me on my all query, highly recommend.

My Smart Health
India
12 days using the app
June 5, 2018

All tracking features in one package. Great work shipway.
+1 Kudos :)

Anti Theft Backpack India
India
6 days using the app
Edited June 11, 2019

great concept and i believe a little outdated but functional. they have a quick live chat support which is impressive. the drawback for me right now is that i'm setting up a brand new store and their plans are prepaid bulk orders for tracking and email and all kinds of stuff. it's great but i don't want to prepay for something i may not even need yet or at all.

Secure Pet Resource
United States
5 days using the app
December 28, 2021

I have been trying to find an app that works with Royal Mail and this is the only one that I can find.
Very impressed so far. There was one small issue when I first installed it but the support team sorted it out very quickly.
Definitely recommend this app.

VM Aquatics
United Kingdom
3 days using the app