Shipway Order Tracking , 202 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
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Great functionality. Easy to use. Reduces where is my order emails! Works as it should! Definitely recommend it !
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
Very useful app, works well with all courier partners.
Being an e-commerce set up, we are enjoying the excellent service of Shipway for our previleged buyers.
Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in
Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.
it's very useful and helpful app. i am using it from last 6 months and it's nice to provide great customer experience by proving shipment status
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway
It'a good app to send custom tracking details and collect review from customers ,
It's perfect to reduce customer inquires.
Best support and management.
Branded Tracking, Really nice and awesome.
Très pratique pour avoir un suivi détaillé de tous ses envoi sur le tableau de bord.
Dommage cependant que le tableau de bord ne soit pas intégré directement à Shopify.
De plus le plugin à intégrer à sa boutique permettant au client de suivre directement sa commande est très pratique.
Et surtout, un service client et une réactivité au top !!
Je recommande !
One of the best apps with strong reporting system, on time notification to customer for update customer about the shipment status. Strongly recommend shipway.
Extremely convenient app. Gives you plenty of freedom and control as to what shipping details your customers will see. Worth paying for in the long run. Fewer customers are complaining about shipping tracking after downloading app. Customer service will take some time to reply but all in all, answered my requests. I would give this a 4.7/5 stars!
This app makes hassle-free information to both sender and receiver both. Backoffice team is very supportive. I strongly recommend this app.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always email us at contact@shipway.in.
Regards,
Team Shipway