Reviews (197)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective order tracking and customer satisfaction features. They appreciate its easy integration with Shopify, customizable tracking pages, and automated notifications via SMS and email that reduce customer inquiries and improve efficiency. The dashboard is praised for enabling effective monitoring and communication management. The app's performance is reliable, and the customer support team, including Sandeep, Jyoti, and Gauri Shankar, is frequently commended for their responsiveness and assistance.

March 4, 2022

I have Just started our online business with shipway. Track order and notification app is working perfectly. Function of tracking page gives branded look to our website. Support team is also humble and responsive.

Beeseekers.com
India
Over 1 year using the app
July 20, 2021

Really love the way you keep following up. Jyoti work is so good. We getting instant solution against it. We will definitely recommend this app to everyone.

PurensoSelect
India
Over 1 year using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

Edited September 6, 2019

Shipway makes it easy for us to keep track of all our shipments in one place and send us notifications if there are any shipping issues or delays.
Thanks Shipway and keep up the great work

Ebeautybee
India
About 1 year using the app
August 4, 2021

Using this app, neat simple dashboard to show all courier details. Easy to integrate, saved us a lot of headaches of going to different courier panels.
Would recommend anyone to use this

Eduyush
India
About 1 year using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

September 17, 2021

I have used this app and it helps to get the tracking issues resolved with sms and emails. In addition we also get the customer feedback.

Kurti Plus Size
India
About 1 year using the app
February 7, 2017

We at Uber Urban are using Shipway from some time. The service has been excellent. Recommended for everyone.

Uber Urban
India
About 1 year using the app
December 29, 2020

This app is full of features and with supportive staff. Best app ever. Using it for more than 1 years.

WallMantra
India
About 1 year using the app
Edited September 29, 2021

It is very use full order tracking for customer, also can easly implement on store website and nice tech support. highly recommended

Healthy Choices
India
About 1 year using the app
March 28, 2019

First App Of Shopify (Shipway) Who Has Fully Dedicated To Work follow up and replying. Very HelpFul Especially Kirti Ji.

Thanks
TOUCH LCD HOUSE

TOUCH LCD HOUSE
India
About 1 year using the app
August 2, 2022

Its a nice app for e-commerce logistics and notification. You can easily setup the notifications and other things.

Nutriherbs
India
About 1 year using the app