Whatsapp, SMS, & Email Alerts
Send automatic delivery alerts updates via Email, SMS & Whatsapp. Reduce customer support queries and boost post shipping experience.
Branded Track Order page
Automatically create Branded Track Order page. Tracking available on Shopify order status page. Supports multi-piece shipment, translation
Schedule reviews upon delivery
Use our delivered date to schedule review requests from review apps like Judge.me, Loox reviews etc. Automatic status push back in Shopify
About Shipway Order Tracking Notify
Shipway - Order Tracking , Notifications & Order Lookup services.
Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!
With the help of Shipway Order tracking you can keep your customers informed about their shipment deliveries across the world. Works perfectly well with all the leading carriers used by drop shipping stores Enables you to hide location, tracking number etc from tracking results. Works well with multiple shipments of a single order. Automatic shipment status pushback in Shopify Supports partial shipments tracking Supports Whatsapp notifications
Reduces Customer Queries and Improve User Experience.
Shipway Key Features:-
- Notify your customers about their shipments via SMS and eMail and Whatsapp
- Branded order tracking and order lookup URLs.
- Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
- Customers can track the shipment status of their order on your website.
- Dedicated tracking link for each shipment.
- Measure Customer Satisfaction using Net Promoter Score
- Track airway bill number from multiple courier companies at one place.
- Track complete shipping status from confirming the order to order delivery
- Show shipment real-time status details.
- Auto-sync status change
- Customer Feedback on delivered orders
- Custom tracking URLs
- Reduces Customer Queries and Improves User Experience.
- Improves the post-buying experience for both customer and the merchant.
- Know which shipments are facing delivery problems
- Shipment Insights for Merchants about the shipment statuses.
- Get Order reviews / feedback from your customers
- Branded tracking for Drop-shipping stores for tracking with China Post, China EMS, Epacket, Yanwen, SF Express, Royal Mail, Newgistics, UBI Smart Parcel etc
Recently added carriers include:- JT Express, The Courier Guy, LBC Express, Thailand Post, PostNL, Postnet ZA, Bluebee Express, Fastway Australia
Support Major Carriers (more than 500+)
New feature:- Now Shipway app supports marking Shipment status back to Shopify as delivered, which can be used by many other apps like Many reviews apps like Judge.me, Loox to trigger Review Request based on Delivery date. Marketing automation apps like Adyogi etc, which can run targeted audience ads on the basis of Delivered orders customers Rewards apps to be able to incentivize or give reward for repeat purchase. Apps like Ezyslips, Thirdwatch to be able to do fraud analysis on the basis of RTO/Delivered orders
Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
Free to install
Plans starting from $9.99 per month for 500 shipments. Pricing as less as 1 cent /shipment
Most recent reviews
Top Kids Choice
Once I had a problema and the support was very fast & kind! 100% recommend it, very simple to use and great
A must have for Indian e-commerce websites. One best part is, customer will not call for asking the status of their shipment. They will get update on email & sms. Good app & very good support..
Great app, I recommend this to all, particularly for websites based in India. The good thing is, they have connected India post also, with all other leading courier partners. The support is instant. We can make a call, chat on Whatsapp, or mail to them for getting support.