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Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
Display options
Ways to collect reviews
Launched
June 15, 2016
Languages
English
Categories
Works with
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketPricing
Free
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$29 / month
or $313/year and save 10%
- 1000 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
7-day free trial
Growth
$49 / month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
7-day free trial
Enterprise
$99 / month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
7-day free trial
Free
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$29 / month
or $313/year and save 10%
- 1000 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
7-day free trial
Growth
$49 / month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
7-day free trial
Enterprise
$99 / month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (202)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.
Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .
Dont use this app , wrongly showing that I dont have any credit , But I had credit ,
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
Support
Shipway can answer any questions you have about Shipway Order Tracking.
Resources
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