Captain Shipping Protection

Captain Shipping Protection

Pricing
From $11/month. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (390)

Boost revenue with your own shipping protection, reduce damage, loss, theft risks, enhance warranty.

Use Captain to build ur own insured shipping program with full assurance. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans) Upsell digital products, order protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Use Captain to build ur own insured shipping program with full assurance. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans) Upsell digital products, order protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more
  • Offset cost of lost & damaged shipments with digital products cart upsell
  • Keep all the shipping protection fees, and add profits when claims are low
  • Route insurance order protection fee back to you & increase your conversion rate
  • Customize the price and style of insurance you want. Multi-language supported
  • The app won't add any codes to your store theme - user friendly
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian

Works with

  • Checkout
  • Checkout Extensibility
  • Returns & Exchanges
  • Order tracking
  • Checkout upsell

Pricing

Standard

$11 / month

3.99% shipping protection sales

  • Unlimited orders
  • Customized cart page widget
  • Auto-translate for multi-language stor
  • Compatible with all store themes
  • 24/7 Live support

14-day free trial

Plus

$49 / month

3.99% shipping protection sales

  • Unlimited orders
  • Customized checkout page widget
  • Customized cart page widget
  • Auto-translate for multi-language store
  • Dedicated account manager
  • For Shopify Plus only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (390)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting profitability with customizable rate settings and retaining premiums from unclaimed shipments, enhancing Average Order Value (AOV) and customer satisfaction. It's easy to set up, integrates well, and supports shipping protection upsells. Merchants also praise the responsive 24/7 customer support for effectively resolving technical issues related to theme compatibility or software updates.

February 23, 2025

It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

edelkrone
United States
2 days using the app
March 14, 2025

Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!

Olivia Wearable Breast Pump
United States
9 days using the app
March 20, 2025

Google is flagging API calls made by this app as malicious. They killed all of our google ads after installing this app. Support did not respond.

Portable Sun LLC
United States
About 1 hour using the app
Captain Insure replied March 21, 2025

Hi,

Our team sincerely apologizes for the inconvenience caused. However, I would like to clarify that we were mistakenly flagged, and our system is now fully functioning without any suspicious material. I previously sent you an attachment for further explanation. Kindly take a moment to review it.

We are eager to resolve this misunderstanding at the earliest and would appreciate your assistance in this matter.

Please allow us a chance to have you response:(

Sincerely,
Captain Insure Team

Support

App support provided by Captain Insure.

Or visit their support portal

Developer

Launched

August 4, 2022

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