
Captain Shipping Protection
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
From $11/month. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (390)
- Developer
- Captain Insure
Featured images gallery

Boost revenue with your own shipping protection, reduce damage, loss, theft risks, enhance warranty.
Use Captain to build ur own insured shipping program with full assurance. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans) Upsell digital products, order protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!
- Offset cost of lost & damaged shipments with digital products cart upsell
- Keep all the shipping protection fees, and add profits when claims are low
- Route insurance order protection fee back to you & increase your conversion rate
- Customize the price and style of insurance you want. Multi-language supported
- The app won't add any codes to your store theme - user friendly
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian
Works with
- Checkout
- Checkout Extensibility
- Returns & Exchanges
- Order tracking
- Checkout upsell
Categories
Customization
Offers and recommendations
Coverage type
Opt-in experience
Claims management
Pricing
Standard
$11 / month
3.99% shipping protection sales
- Unlimited orders
- Customized cart page widget
- Auto-translate for multi-language stor
- Compatible with all store themes
- 24/7 Live support
14-day free trial
Plus
$49 / month
3.99% shipping protection sales
- Unlimited orders
- Customized checkout page widget
- Customized cart page widget
- Auto-translate for multi-language store
- Dedicated account manager
- For Shopify Plus only
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for boosting profitability with customizable rate settings and retaining premiums from unclaimed shipments, enhancing Average Order Value (AOV) and customer satisfaction. It's easy to set up, integrates well, and supports shipping protection upsells. Merchants also praise the responsive 24/7 customer support for effectively resolving technical issues related to theme compatibility or software updates.
It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).
Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!
Google is flagging API calls made by this app as malicious. They killed all of our google ads after installing this app. Support did not respond.
Hi,
Our team sincerely apologizes for the inconvenience caused. However, I would like to clarify that we were mistakenly flagged, and our system is now fully functioning without any suspicious material. I previously sent you an attachment for further explanation. Kindly take a moment to review it.
We are eager to resolve this misunderstanding at the earliest and would appreciate your assistance in this matter.
Please allow us a chance to have you response:(
Sincerely,
Captain Insure Team
Support
App support provided by Captain Insure.
Or visit their support portalResources
Developer
Launched
August 4, 2022
Featured in
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