Captain Shipping Protection

Captain Shipping Protection

Reviews (280)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance profitability by allowing them to set their own rates and collect premiums, which also boosts customer trust through shipping insurance. This leads to an increase in average order values. The app is noted for its easy setup, user-friendly interface, and flexibility to integrate on various pages and themes. Additionally, its 24/7 customer support is praised for responsiveness and effectiveness, providing personalized service that enhances the user experience.

August 27, 2024

App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!

NorthWood Distributing
United States
4 months using the app
September 24, 2024

Very easy to set-up, began collecting premiums immediately.

I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.

Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.

Highly recommend this app for all shopify stores.

Abbreviated Apparel
United States
6 days using the app
August 8, 2024

Helps great with problems and helped me with giving customers more trust

Multino
Netherlands
6 months using the app
August 24, 2024

Amazing App! Nearly every third person takes shipping protection which increases our AOV! Thanks for the team also for making modifications to ensure it works with our old shopify theme! Thank you also to Max!

Waagemann
Germany
3 days using the app
July 21, 2024

Getting quick replies to your urgent messages is always great. And it took just 2min and they already helped me with my request. Amazing!

Rosewood Dublin
Netherlands
26 days using the app
August 9, 2024

Protect your business and your customers' orders. ShipInsure offers comprehensive insurance coverage for lost, stolen, or damaged packages, ensuring everyone is protected in case of unforeseen circumstances.

Wanderlust Warehouse
United States
About 2 months using the app
September 2, 2024

Perfect app gives a lot of extra revenue

Bellevo
Netherlands
7 days using the app
August 4, 2024

Really great app, customer service was really great, and i recommend this app to anybody

Skinnovo-Oslo
Netherlands
About 1 month using the app
August 24, 2024

Support is excellent. So far set up has been super easy!

Maison de Femmes
Australia
2 days using the app
August 30, 2024

Excellent! it's available both on cart and checkout page!

arova-testing
Australia
1 day using the app