Captain Shipping Protection

Captain Shipping Protection

Reviews (368)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting profitability and customer confidence by offering customizable insurance rates, effective premium collections, and profit retention from unclaimed amounts. It features an easy setup, a straightforward installation process, and a useful upsell widget. The app also increases Average Order Value (AOV) with shipping protection. Customer support is highlighted for its responsiveness and efficiency in resolving issues.

December 9, 2024

Have only just started using the app, but so far the response time from support is great, and Tessa was great to speak with. Thank you.

21Captains
Australia
2 months using the app
January 15, 2025

Works great and a high percentage of my customers are taking advantage of it.

Navy Humor
United States
3 months using the app
December 18, 2024

support is great from these guys and in terms of setting up is seems very straight forward which is great. Looks very clean as on the cart page which is great.

Art Fever
United Kingdom
About 21 hours using the app
December 27, 2024

Great app, easy to use, and support is very helpful and fast! 10 out of 10!

Goth N' Rock
Lithuania
25 days using the app
December 3, 2024

very helpful app to increase the value of orders, the customer service is really nice and fast, one of the best app for sure

Elena Corsi
Italy
6 days using the app
November 8, 2024

Customer Cervice is very kind and professional, it satisfaied any my requests, thank you agian

Oli Jones™
Italy
4 months using the app
October 28, 2024

Very good customer support, fast replies and immediate action after a question. Also the upsell works really good and helps me get extra profit.

Norah Butikk
Netherlands
3 months using the app
November 14, 2024

customer support was quick and super great! Fixed my problem immediately!

Hydroh Bottle
United States
4 months using the app
Edited January 14, 2025

Great customer service by Ria! Awesome app

TurboJet Oz
Australia
17 days using the app
November 8, 2024

Absolutely love this app! Customer service is top notch-they respond fast. Highly recommend!

Cast Cozy
United States
4 months using the app