Captain Shipping Protection

Captain Shipping Protection

Reviews (385)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    362
  • 3% of ratings are 4 stars
    13
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for boosting revenue with customizable rates and retaining profits from unclaimed premiums. It enhances customer confidence by offering protection for lost, stolen, or damaged packages, potentially increasing average order values. The app integrates seamlessly with custom themes and provides effective management of coverage programs. Merchants also praise the 24/7 customer support for its quick and efficient service.

March 20, 2025

DO NOT USE IF YOU ADVERTISE ON GOOGLE OR IF SEO IS IMPORTANT TO YOUR BUSINESS.

Out of the blue, our business got shut down in a single day. We got delisted from Google search results, meaning people could no longer find us through organic search, and our Google Ads account got shut down.

Why? Because of this app right here. Their domain where they host their services became compromised due to ...

ATACLETE
United States
About 1 month using the app
March 14, 2025

Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!

Olivia Wearable Breast Pump
United States
9 days using the app
February 23, 2025

It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

edelkrone
United States
2 days using the app
January 15, 2025

Works great and a high percentage of my customers are taking advantage of it.

Navy Humor
United States
About 2 months using the app
Edited January 14, 2025

Great customer service by Ria! Awesome app

TurboJet Oz
Australia
17 days using the app
December 18, 2024

support is great from these guys and in terms of setting up is seems very straight forward which is great. Looks very clean as on the cart page which is great.

Art Fever
United Kingdom
About 3 hours using the app
December 3, 2024

very helpful app to increase the value of orders, the customer service is really nice and fast, one of the best app for sure

Elena Corsi
Italy
6 days using the app
February 11, 2025

I LOVE RIA OMG SO MUCH BADDIE ALERT

Old School Hats
United States
About 1 year using the app
January 27, 2025

Amazing app!

Palomai
United States
About 2 months using the app
November 14, 2024

customer support was quick and super great! Fixed my problem immediately!

Hydroh Bottle
United States
4 months using the app
1 3 4 … 39
1 3 4 … 39