Captain Shipping Protection

Captain Shipping Protection

Reviews (275)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and seamless integration, noting its reliability and the business benefits like increased order values and enhanced customer trust through shipping protection. The support team is consistently commended for being responsive and providing personalized service. Additionally, the trial period and reasonable pricing are appreciated, allowing merchants to assess the app's effectiveness before fully committing.

July 16, 2024

Really quick and helpfull responses. Everything was ready in 3 minutes. Awesome.

Inalond
United Kingdom
24 minutes using the app
July 16, 2024

Great

G Entertainment
Hong Kong SAR
6 months using the app
August 1, 2024

Très bon service client ! Je recommande +++

smallplaisir
France
25 days using the app
September 25, 2024

good
quick feedback

HiDREAM
Hong Kong SAR
About 6 hours using the app
May 3, 2024

I had a wonderful experience troubleshooting an issue. I highly recommend working with Captian Shipping Protection.

AfriJae
United States
About 2 months using the app
May 16, 2024

Didn't integrate with my store. Reached out to customer service but they kept me going in circles telling me to enable it. I did enable it and it wasn't showing up, app said it wasn't compatible with my store, and they kept telling me it was fixed when it wasn't. This shouldn't be so difficult.

Crimson and Clover Studio
United States
23 days using the app
Captain Insure replied May 18, 2024

Dear Crimson and Clover Studio team,

We sincerely apologize for the recent issues you've experienced using our app.

1. Currently, our technical experts have specially adapted the widgets for your store theme and third-party app, and ensured that the widget can display and run perfectly in your store shopping cart.

2. Please trust us, we have successfully implemented widget for many users and helped them successfully earn a lot of extra profits. We listen carefully to every user and are committed to making you 100% satisfied!

We have sent you an email and sincerely look forward to hearing from you~

Best regards,
Captain Insure Team

September 24, 2024

Fast and efficient service solved my doubts quickly!

Minha loja
Brazil
25 minutes using the app
September 11, 2024

It was a fast and good service!

Vilvo
Netherlands
25 minutes using the app
August 2, 2024

very good experience !

Quesoi
France
About 2 hours using the app
August 27, 2024

parfait

MaisonCulte
France
6 months using the app