Captain Shipping Protection

Captain Shipping Protection

Reviews (320)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

August 15, 2024

The app just works, and when anything happens, the customer support is so so great and ever prompt in helping out.

Natural Girl 🇺🇸
United States
About 16 hours using the app
November 16, 2024

The customer suppport is great. Very quick response!

Munster-Mode
Netherlands
About 17 hours using the app
Edited October 21, 2024

I’ve been using the Captain Insurance App for a while, and it’s been a fantastic addition to my store. The app itself is straightforward to set up and navigate, offering great coverage options that give both me and my customers peace of mind. What really stands out is the support team—anytime I had an issue, they were quick to respond and resolve it efficiently. They even helped fix a recent technical glitch caused by a Shopify update, going above and beyond to ensure everything ran smoothly again. Highly recommend this app for anyone looking to add insurance to their store!

Knives.mx
Mexico
5 months using the app
October 6, 2024

Till now everything good its better to pay here than 30$ on upcart

Unhinged one
United States
16 minutes using the app
November 16, 2024

Just started the app but the support is a W for being available 24/7 - i mean the app will pay for itself!

Only downside is that you cant add it to the checkout page unless you have a shopify plus plan.

BabyWhisperCo
Canada
11 minutes using the app
October 31, 2024

The app is really easy to set up and great customer service.

Arctic Refrigerants
United States
About 1 hour using the app
October 14, 2024

nice support

Glenda Boutique
Italy
2 days using the app
October 8, 2024

Customer service went above and beyond helping us with App settings. Thank you Ria

True Love Always
United States
About 7 hours using the app
August 1, 2024

My interaction with the customer service team was excellent! They were extremely knowledgeable, polite, and on time. They provided me with comprehensive answers to all of my questions and went above and beyond to make sure my problem was fixed right away. I was genuinely impressed by their expertise and commitment to client fulfillment.

Loving Flair
Germany
About 1 hour using the app
November 13, 2024

Very kind support and easy install app

Blayzze - Foot Master
France
24 minutes using the app