Captain Shipping Protection

Captain Shipping Protection

Reviews (278)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and seamless integration, noting its reliability and the business benefits like increased order values and enhanced customer trust through shipping protection. The support team is consistently commended for being responsive and providing personalized service. Additionally, the trial period and reasonable pricing are appreciated, allowing merchants to assess the app's effectiveness before fully committing.

June 29, 2024

This app is great. The customer service responded quickly and the service is very good. Thanks for the kindly help from Mig:)

CaseMe
Hong Kong SAR
16 minutes using the app
March 26, 2024

A bit expensive for a small app, but it's the one I could find for this. Simple and elegant.

I would like it if the staff could help with small customisations that are not available in the app. Anything I asked about, they just said they can't do it.

Yes, That's 3D Printed
United Kingdom
About 2 months using the app
September 25, 2024

Amazing app! Great customer support.

Revolink
United States
12 minutes using the app
April 23, 2024

At first had some problems with the app but the team helped me and have sorted everything out for me. Thank you so much

MilanoBello
United Kingdom
12 days using the app
June 23, 2024

Fast and friendly customer service & easy to install! Impressive

Boo Beauty Bar
Australia
19 minutes using the app
April 30, 2024

I had a couple issues with integration. I got FAST help and this app is SO SIMPLE. All I wanted as absolute simplicity for a quick AOV booster and a cushion for our 1% error factor. With this app doing it's thing, we should always come out ahead on customer claims and we will also be able to filter out the folks who didn't opt in for a more streamlined and defined yes/no process for replacements.

Dude That Lifts
United States
About 2 hours using the app
June 17, 2024

Just what I needed and be try helpful support

Lilith and Athena Wholesale
United Kingdom
15 minutes using the app
April 27, 2024

Amazing application, and great service.

Argaro
Netherlands
2 months using the app
May 27, 2024

Great service!

Keyzora London
Netherlands
About 1 month using the app
September 13, 2024

Tessa was fantastic!!!

HomeComfort365
Italy
About 8 hours using the app