Captain Shipping Protection
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable rate settings and shipping protection, which enhance revenue and increase average order values. The setup is quick, often completed in five minutes, and includes an effective upsell widget. It offers comprehensive insurance for lost, stolen, or damaged packages. Merchants also praise the intuitive performance and responsive 24/7 customer support that assists with theme compatibility issues.
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simple and easy to use
My chat person was awesome. Answered all my questions very rapidly and made sure I did not have any other concerns. Great customer service
everything i asked for is fixed
Great customer service and the app is super intuitive!
Fast, easy, and helpfull!
Tessa was fantastic!!!
So far, easy set up. Although I would like to be able to edit "Refund Policy" as we don't offer a refund. After free trial will know more if we want to keep.
Very easy to set-up, began collecting premiums immediately.
I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.
Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.
Highly recommend this app for all shopify stores.
The app is really easy to set up and great customer service.
App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!