Captain Shipping Protection

Captain Shipping Protection

Pricing
From $11/month. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (222)

Boost revenue with your own shipping protection. Order protection reduces damage, loss, theft risks.

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more
  • Offer shipping protection widget at checkout or via app blocks
  • Keep all the shipping protection fees, and add profits when claims are low
  • Route insurance order protection fee back to you & increase your conversion rate
  • Customize the price and style of insurance you want. Multi-language supported
  • The app won't add any codes to your store theme - user friendly
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian

Works with

  • Checkout
  • Checkout Extensibility
  • Returns & Exchanges
  • Order tracking
  • Checkout upsell
  • Return
  • Shipping Insurance

Pricing

Standard

$11 / month

3.99% shipping protection sales

  • Unlimited orders
  • Cart page shipping protection widget
  • Auto-translate for multi-language store
  • Compatible with all store themes
  • 24/7 Live support

14-day free trial

Plus

$49 / month

3.99% shipping protection sales

  • Unlimited orders
  • Checkout page shipping protection widget
  • Customized cart page widget
  • Auto-translate for multi-language store
  • Dedicated account manager
  • For Shopify Plus only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting Average Order Value (AOV) by offering shipping protection, which increases profitability and customer reassurance. It's easy to set up, integrates well with Shopify themes, and features a profit-enhancing upsell widget. The customer support is exceptional, available 24/7, and adept at resolving issues, including theme compatibility and customization requests, enhancing the user experience and simplifying package replacement processes.

July 10, 2025

Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

Harper Finch Designs
United States
10 months using the app
July 4, 2025

I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

Kidsy
United States
7 months using the app
February 23, 2025

It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

edelkrone
United States
2 days using the app

Support

App support provided by Captain Insure.

Or visit their support portal

Developer

Captain Insure

Hong Kong, HK, HK

Launched

August 4, 2022

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