Captain Shipping Protection

Name: Captain Shipping Protection
Brand: Captain Insure
Rating: 4.9 (342 reviews)

Pricing: $11/month. Free trial available.
Rating: 4.9 (342)
Developer: Captain Insure

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Boost revenue with your own shipping protection program, reduce the risk of damage, loss, and theft.

Use our app to build your own insured shipping program with full assurance. You keep 100% of package protection premium collections, increase order profits, and customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans.) Upsell digital products, order protection, and secured shipping cart checkout including subscriptions. Seamlessly switch from other apps and start offering ship assurance Guarantee today!

Offset the cost of lost & damaged shipments with digital products cart upsell
Keep all the shipping protection fees, and add profits when claims are low
Route insurance protection fees back to you & increase your conversion rate
Customize the price and style of insurance you want. We provide 24/7 support
The app won't add any codes to your store theme - user friendly

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Checkout
Checkout Extensibility
Returns & Exchanges
Order tracking
Checkout upsell

Pricing

Standard

$11 / month

or $99/year and save 25%

All features & Unlimited orders
Customized checkout page widget
Customized cart page widget
VIP services experience
24/7 Live support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (342)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
323
4% of ratings are 4 stars
12
1% of ratings are 3 stars
2
1% of ratings are 2 stars
2
1% of ratings are 1 stars
3

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for its ability to manage insurance offerings, setting personalized rates and terms. It enhances customer trust by protecting purchases and boosts average order values through shipping protection upsells. The app integrates easily with Shopify themes and offers comprehensive coverage for lost, stolen, or damaged packages. Merchants also praise the responsive 24/7 customer support that assists with technical issues and integration.

November 8, 2024

Customer Cervice is very kind and professional, it satisfaied any my requests, thank you agian

Oli Jones™

Italy

4 months using the app

October 9, 2024

I'm loving this app so far. It's super simple, so I'm sure you could implement something similar yourself by editing your theme, but I don't know how to do that!

Support has been incredibly fast, and this upsell widget already beats the "real" insurance provider I used in the past. Now I just offer the upsell and use that money to replace lost packages. It's so much better than having to file a claim that often doesn't pay out.

Arcane Bullshit

Canada

6 days using the app

September 24, 2024

Very easy to set-up, began collecting premiums immediately.

I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.

Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.

Highly recommend this app for all shopify stores.

Abbreviated Apparel

United States

6 days using the app