Reviews (3,302)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its easy-to-use drag-and-drop interface, especially those without a development background, appreciating its responsive design for both desktop and mobile. It offers extensive customization options, enhancing flexibility for specific merchant needs. Customer support is frequently highlighted for its quick, helpful responses and detailed guidance, including video tutorials. The app also facilitates efficient management across multiple stores and provides additional learning resources like webinars and training sessions, which merchants find enriching. Issues are typically resolved swiftly, boosting merchant satisfaction.

November 13, 2024

Super helpful team, great app! Even on the basic plan.

Ello
United States
Over 3 years using the app
November 12, 2024

Best support of any app we've used. Thanks Andre and James!

healthybud
Canada
About 2 years using the app
November 4, 2024

Great app! Customer service is very helpful and quick to respond.

AVA MUSIC GROUP
France
Almost 6 years using the app
Shogun Labs, Inc. replied November 5, 2024

Hi there, Clement. Thank you so much for leaving us a review.

We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun

November 12, 2024

Great help and quick response! Thank you!

Christina Cosmeceuticals
United States
Over 4 years using the app
November 7, 2024

Got an awesome support from Sweetan

bioQuad AE
United Arab Emirates
About 3 years using the app
Shogun Labs, Inc. replied November 11, 2024

Hi there, thanks for taking the time and sharing your feedback by leaving us a review.

It was great to communicate with you and I am glad I was able to help. 😊

Please don't hesitate to write back to us if there if anything else we can assist you with.

Sweetan | Client Services
Shogun

November 11, 2024

I totally loved this app, and I tell you why. For one, you get to build the page the way you want. You have control at the helm. You want a video player at the top, you can do it. Also, to optimize right there and then was great, and much more. Heavily recommend it

Intense Wear
United States
3 days using the app
Shogun Labs, Inc. replied November 19, 2024

Thank you so much for leaving us a review, Frankie.

We are super glad to hear that your experience with Shogun has been amazing. Thanks for all the love and support. ❤️

Sweetan | Client Services
Shogun

November 12, 2024

great customer assistance and very quick and friendly feedback!

Alsta
United Kingdom
5 months using the app
November 6, 2024

Very good customer support. Overall good app.

DrillX
Canada
14 days using the app
Shogun Labs, Inc. replied November 11, 2024

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun

May 10, 2024

I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...

Humps Optics
United States
Over 4 years using the app
Shogun Labs, Inc. replied July 19, 2024

Hi there, Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and are happy to hear about your positive experience.

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun

December 19, 2023

Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps

Nerve Renew
United States
About 5 years using the app
Shogun Labs, Inc. replied December 21, 2023

Hi there, Raj. Thank you so much for leaving us this review.

I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊

We are always here to help and answer the questions and we'll look forward to assisting you again in the future.

Thanks for your love and support. ❤️

Sweetan | Client Services
Shogun A/B Testing & CRO