Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

February 20, 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
United States
Over 5 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

February 20, 2024

Justine was super helpful and got my question answered promptly !

saintbernard.com
United States
Over 4 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.

I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun

February 22, 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Little Giant Ladder Systems
United States
Almost 4 years using the app
Shogun Labs, Inc. replied February 28, 2024

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun

February 21, 2024

Great customer support!

Kanopi DEV
United States
Over 3 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun

April 11, 2024

Great builder, I had some issues, but ultimately Leah from their success team help solved them.

Coldest
United States
About 1 year using the app
February 27, 2024

Top class support from James and Sweetan, highly recommended

Wongs Jewellers
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, James. Thanks for sharing your feedback and leaving us a review.

We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.

Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun

February 22, 2024

Rhys was very helpful and replied super quick to all of my questions.

Noor Fares
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, Alice. Thanks for taking the time and leaving us a review. 💜

We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team.

Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊

Sweetan | Client Services
Shogun

February 12, 2024

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Findlay Hats
United States
About 4 years using the app
Shogun Labs, Inc. replied February 15, 2024

Hi there, Jimmy. Thanks for taking the time and leaving us a review.

We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future.

Thanks for your honest recommendation. :)

Sweetan | Client Services
Shogun

February 16, 2024

Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.

DERMA E
United States
Over 2 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi there, Mike. Thanks for leaving us this review.

We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code.

I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊

Sweetan | Client Services
Shogun

February 6, 2024

Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!

ANYCUBIC-US
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2024

Thanks for leaving us a review, Lily.

We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback.

I will be happy to share the kind words with Rhys and the entire support team.

Sweetan | Client Services
Shogun