Reviews (3,228)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating blogs and landing pages without coding skills. They praise the exceptional customer support, noting quick, helpful responses and real-time chat. The app offers extensive customization options, integrates well with Shopify, supports responsive design, and provides educational resources. Continuous updates enhance site aesthetics and functionality, boosting customer engagement and satisfaction.

November 4, 2024

I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to ...

First Rite Clothing
United States
About 4 years using the app
Shogun Labs, Inc. replied November 5, 2024

Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review.

While I appreciate the feedback, I am sorry to hear you faced some issues ...

February 27, 2024

So throughout time Shopify has improved their landing page/theme configurator quite a bit to where add ons like this aren't necessarily needed anymore to build a terrific-looking ecommerce site. That said, Shogun is still, by far, the quickest and easiest way to drag-and-drop your way to a beautiful website. It appears that, with Shopify having a better theme editor, they are focusing more on ...

Braatzcraft
United States
7 days using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, Jason. Thanks for taking the time to test Shogun and also leaving this feedback. We greatly appreciate this as we value your feedback.

We are glad to hear that you ...

Edited August 21, 2023

I've tried other page builder apps, but Shogun is likely the best. Great-looking templates are available for those who don't want to fine-tune the visuals of all of their pages, but for those who do, those features are available. My only gripe is that the app is occasionally buggy. The customer service is also top-tier — I usually get responses within a half hour when I encounter an issue. ...

What a Crock Meals
United States
Almost 6 years using the app
Shogun Labs, Inc. replied June 14, 2022

Hey Nick, thank you so much for leaving us a review. Your feedback means so much to us! We're glad that our templates and custom options have helped you build great pages. ...

June 8, 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Fabriclore
India
Over 3 years using the app
Shogun Labs, Inc. replied June 8, 2021

Hi there,

Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement ...

Edited July 21, 2023

Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.

I have 3 different stores using Shogun, all were built with Shogun originally but i've ...

JOCKBOX
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied January 19, 2022

Hey there,

Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I ...

Edited June 16, 2023

After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. ...

LXRandCo Canada
Canada
About 3 years using the app
Shogun Labs, Inc. replied February 4, 2022

Hey Pablo,

Thank you so much for all of your continued patience.

We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some ...

Edited December 3, 2018

Shogun is certainly the go to for page building in Shopify. For the most part everything runs smooth and building basic pages in no problem. I hope to see more compatibility in editing between desktop and mobile in the future (a lot of the desktop preset sections do not convert to mobile). Would be nice to edit one without effecting the other. (without having to constantly toggle screen settings) ...

JUARA Skincare
United States
About 2 years using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Metta! Thank you for the kind words. We chatted over email a bit, let's re-ignite that convo. We have a feature called "Screen Settings" that allows you to edit each ...

January 7, 2019

Hi team, when we click onto the shopping cart on desktop and mobile, or the navigation button on mobile, it does not shop any characters. The name, price are not shown. Please help.

Cobo Vault
China
Over 1 year using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Lixin- Sorry to hear about the trouble. This was a theme conflict, and we'd be happy to fix it for you. We're in the middle of a project to QA test all themes our clients ...

May 17, 2019

I reached out to Shogun regarding ability to do drop down forms. Unfortunately this basic function is not yet available. Hoping this can be improved on as it's a basic form function that will definitely help with our customer experience and ability to track and respond appropriately do specific answers they provide. I will say support was very quick to respond and empathized that this is ...

eminentcycles
United States
Over 1 year using the app
Edited February 11, 2023

App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.

Pine Creek Essentials
United States
About 1 year using the app
Shogun Labs, Inc. replied February 13, 2023

-UPDATE-
Hi again, Logan! I hope you are doing well.
I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all ...