Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

October 4, 2017

Absolutely love the app. I tried it last year and was disappointed with the functionality, so glad I tried it again! It allows me to do all the updates I need without changing my theme. AND to create my own landing pages, so I get to build my FB pixel on my site instead of someone else's! Plus, customer service is top notch. Thanks guys!

Sabbatical Beauty
United States
Almost 6 years using the app
October 12, 2018

This is a great app and allowed us to make tremendous headway on our website just using a designer. When we brought in a developer for final tweaks, they got us to the finish line. This reduced a significant amount of back and forth, saving money and time getting our site completed.

Musgrave Pencil Company
United States
Almost 6 years using the app
June 22, 2018

Shogun provides a ton of great versatility and ease of use for a page builder. They are continuing to build out features that make them an even more attractive offering.

Bellaellaboutique
United States
Almost 6 years using the app
March 19, 2024

Once you use Shogun you're locked in. They have repeatedly changed features and changed their pricing which results in broken pages, missing features that we once had, and difficulties site wide. Customer support is slow to respond. You guys suck.

EVELO
United States
Almost 4 years using the app
Shogun Labs, Inc. replied March 21, 2024

Hi there!

Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never take features off of users, nor do we force you onto new plans.

Once the app is persistently installed, you've always got to keep the feature set you are familiar with. Pages, therefore, will not spontaneously break. As I understand, the features that were missing were found to be still available, only slightly moved in the UI with the editor design refresh.

Customer support is available 24/7 through email, where we aim to respond to every email within 24 hours, and live chat, where we can be reached most hours within a couple of minutes.

I know we were chatting recently about this, and if you have any specific queries not addressed in our more recent interaction, please reply to that same thread or reach out to our team, and we'd be more than happy to assist you.

James | Client Services
Shogun

March 28, 2019

We have a Shopify store with mostly unique single items and Shogun's app made it possible for us to design our pages to best represent our inventory. Great app.

Maryland Saddlery
United States
Almost 6 years using the app
Shogun Labs, Inc. replied March 28, 2019

Thanks for the positive review, Hope! Let us know if there is anything else we can do to help :) - Nick (Cofounder, Shogun)

December 18, 2017

This is the best app I ever used for Shopify. We all know how time consuming it is to create webpages from the ground, all that CSS and html stuff is so time consuming specially if you have a small team like us here at ExFloorit. Having Shogun available is giving us a chance to take all of our webpages to a whole new level.

Highly recommend.

Exfloorit
United States
Almost 6 years using the app
January 18, 2018

I've been running my Shopify store for a year now and I JUST discovered Shogun. OMG!!!! Where has this been?!?!?! This makes everything sooooo much easier and sooooo much better! My web designer is losing her mind. GET THIS APP NOW!

Lus Brands
United States
Almost 6 years using the app
Edited March 6, 2023

Shogun Team was very helpful in making sure our editor and previews were displaying how we wanted them to. Thank you!

Afflictionclothing
United States
Almost 6 years using the app
December 12, 2016

Easy to use, fast designing, looks great. Great job

Frattire
United States
Over 5 years using the app
May 12, 2023

I use Shopify/Shogun for my company and I don't have a lot of skills in website.

Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have.

I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems.

Thank you so much with that!

Mudra espace sportif
Canada
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Thank you so much for leaving us such a nice review, Ève. 🙂

We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app.

It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder