Reviews (3,304)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its easy-to-use drag-and-drop interface, especially those without a development background, appreciating its responsive design for both desktop and mobile. It offers extensive customization options, enhancing flexibility for specific merchant needs. Customer support is frequently highlighted for its quick, helpful responses and detailed guidance, including video tutorials. The app also facilitates efficient management across multiple stores and provides additional learning resources like webinars and training sessions, which merchants find enriching. Issues are typically resolved swiftly, boosting merchant satisfaction.

May 12, 2023

I use Shopify/Shogun for my company and I don't have a lot of skills in website.

Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have.

I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems.

Thank you so much with that!

Mudra espace sportif
Canada
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Thank you so much for leaving us such a nice review, Ève. 🙂

We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app.

It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

May 13, 2019

Shogun is a really great app for front-end design and UI design on Shopify. As a Squarespace designer coming to Shopify, I felt that trying to design with their themes with no programmer experience was incredibly restrictive. Shogun has changed this and also allowed me to delegate more to my blog writers and designers who aren't web designers. Great app. The only thing I would request is that it would be great to be able to have presets like button styles, color hex values, and fonts to just drag & drop onto the page that are stored as my brand when editing.

Amandean
United States
Over 5 years using the app
September 19, 2017

This app was essential for our site. I was struggling to find something to design the site pages like i needed. I installed about 3 different apps and Shogun was by far the easiest and the most powerful. I absolutely love designing pages in their app. It will be a permanent corner stone to our site. I highly recommend it if you need to customize any page on your site.

Sbcoffee
United States
Over 5 years using the app
March 25, 2019

This app has been really helpful with the integration of our blog. It's easy to onboard and use as well as create new content.

amika
United States
Over 5 years using the app
Shogun Labs, Inc. replied March 25, 2019

Thank you so much Robbi. Please reach out to us anytime you need help or have feature requests/feedback. We appreciate your business. - Nick (Cofounder, Shogun)

December 10, 2020

GREAT customer service, highly recommend!!! Especially by Chris M. He sent me a video recorded step-by-step tutorial of what I needed help with, stellar.

Mademoiselle Provence
United States
Over 5 years using the app
Shogun Labs, Inc. replied December 11, 2020

I will be sure to pass on your kind words to Chris! He will definitely appreciate them. Thank you for your review!

Karl | Team Lead, Technical Support

June 5, 2018

great app. takes out a lot of development out of the picture. totally recommend this page builder.

Daughterearth
India
Over 5 years using the app
December 18, 2017

Shogun has been super helpful for building more robust product pages and landing pages than Shopify allows out of the box. Great customer service—Nick and Jill are always quick to respond with helpful support.

Yakoda Supply
United States
Over 5 years using the app
August 16, 2021

Really great app - the customer service is 10 out of 10, and the app is easy to use. Happy customer!

Awebox
United Kingdom
Over 5 years using the app
Shogun Labs, Inc. replied August 17, 2021

Thank you so much for your review! We really appreciate it. :)

Karl | Manager, Technical Support

August 16, 2018

Highly impactful app. Excellent customer support.

Lily Arkwright
United Kingdom
Over 5 years using the app
September 1, 2020

Customer support was incredibly responsive and helpful.
I contacted support with an issue and they resolved it within the space of 9 hours. This might be first for me!

While a bit finicky sometimes, the app does everything I would expect it to do.

Decathlon Australia
Australia
Over 5 years using the app
Shogun Labs, Inc. replied September 2, 2020

Thank you for taking the time out of your day to leave us this lovely review! We really appreciate it and I am so glad to hear that the Support team could help you out.

Please let us know if you ever have any other issues or questions :)

Karl | Team Lead, Technical Support