Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

September 29, 2023

Top top. It is not EXTREMELY easy to use but it is doable, and their customer service is top top! I will continue using Shogun, and recommending it.

Esposito's Finest Quality Sausage
United States
6 months using the app
Shogun Labs, Inc. replied October 1, 2023

Hey there, Andres. We are super glad to hear that you are finding Shogun to be easy to use and that your experience with our support team was great as well. 🤩

Thanks for sharing the feedback in the form of this review and we also appreciate the recommendation. We'll look forward to assisting you again should you bump into any issues or have any questions. 😊

Sweetan | Client Services
Shogun Page Builder

May 15, 2023

Super friendly and helpful staff that responds within few minutes and active team of developers that work hard behind the scenes to always bring us some new features (loving the global snippets), thanks for your support over the last few years.

ConfidenceClub UK
United Kingdom
8 months using the app
Shogun Labs, Inc. replied May 16, 2023

Thanks a lot for taking the time and leaving us a review, Pawel!

We appreciate you sharing your experience with Shogun and our support team. I'll be sure to share the kind words with the entire and let them know how much you are loving the new features, including the Global Snippets. 🥰

Our team is working on a lot of other features and we'll be more than happy to share an update so that you can try them out.

Thank you so much for your continued support. We'll look forward to assisting you in the future as well. 😊

Sweetan | Client Services
Shogun Page Builder

September 5, 2023

We love it. We use it for our home page a several other pages and makes it easier.

Fairy Sheets
United States
11 months using the app
Shogun Labs, Inc. replied September 10, 2023

Thank you so much for your love, Edgar.

We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store.

Please let us know if there is anything we can help you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

July 12, 2023

Had couple of issues regarding instagram embeds styling and Rhys took his time to assist with the settings as well as sending me guides on how he's done it which was super helpful for next time!

Rhys was super responsive, helpful and most certainly a 'teacher' - I've learnt quite a few bits about Shogun features that I didn't know prior to today.

Lisou
United Kingdom
6 months using the app
Shogun Labs, Inc. replied July 17, 2023

Hey there, Rachel! 👋 Thank you so much for taking the time and leaving us a review.

I am very happy to hear that Rhys was able to help and that he was able to highlight certain Shogun features that you hadn't explored before. 😊 We are working on lots more features and we'll be happy to share them with you as they are released.

We appreciate the kind words and I'll be sure to forward them to Rhys and our entire team.

Please let us know if there's anything else we can assist you with. We appreciate your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

August 31, 2023

Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently

ROSALY
Switzerland
Over 2 years using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Clara. Thank you so much for taking the time and leaving us a review.

We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

June 21, 2023

Works GREAT with our safeguardian.com Shopify store. We have tried other page builders and Shogun is, by far, the most intuitive and capable. Saved thousand$ by eliminating our web design company for many routine product page updates. Had a question and received excellent support. Highly Recommend!

SafeGuardian Medical Alarms & Fall Alert Systems
United States
2 months using the app
Shogun Labs, Inc. replied June 22, 2023

Thank you very much for taking the time and writing us a review. Thomas. 🫠

We are super glad to hear that Shogun has been intuitive and capable when it comes to your page builder requirements. We did design the app to ensure you have a good experience while creating and designing your pages with our easy-to-use, drag-and-drop elements. I am also happy to hear that Shogun has also helped to save money.

Our support will be here to assist you again in the future should you bump into any issues or have any further questions. Thank you so much for the honest recommendation.🤩

Sweetan | Client Services
Shogun Page Builder

July 11, 2023

Sweetan is being helpful to assist in the shogun page load due to the meta description being over limit

Projectors|INNOVATIVE® Singapore
Singapore
Over 2 years using the app
Shogun Labs, Inc. replied July 17, 2023

Hi there, Toby! Thank you so much for leaving us a review.

It was great to communicate with you and I am so glad to hear that I was able to help. We'll be here to assist you again in the future should you bump into any issues.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

August 24, 2023

I've been using this app for nearly a year now. It's an excellent app with excellent features and support. The only downside is that it's a little bit pricy.

ann-webb-skin-care
United States
10 months using the app
Shogun Labs, Inc. replied August 28, 2023

Thank you so much for leaving us a review, Hareendra.

We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊

Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder

June 22, 2023

Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!

CHIQUITA
Australia
Over 2 years using the app
Shogun Labs, Inc. replied June 24, 2023

Thank you so much for leaving us a review, Asan.

We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊

Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡

Sweetan | Client Services
Shogun Page Builder