Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

July 13, 2018

Terrific app! Has allowed us to create several page layouts that we otherwise would not have been able to create due to the constraints of our theme.

Dunntesting
United States
Over 5 years using the app
November 14, 2018

Once you learn how to use it, the page builder is very robust and easy to use (snippets feature is awesome!). Customer support is excellent!

TechXS
Australia
Over 5 years using the app
July 3, 2018

The team at Shogun has developed the best page builder for Shopify. The UI is user-friendly and the app contains functionality that is lacking in the other apps we tried. They were great at replying when we had questions and continue to support the app by adding new features on a regular basis.

Solutions 4 Health 2
United States
Over 5 years using the app
Edited March 22, 2023

An excellent app with incredible customer service. So many capabilities of improving your store without the need for coding.

Update 3/22 - I was experiencing a minor issue with forms and the Shogun team went above and beyond to communicate with me, test my issue, provide recommendations that I can implement, and help me make sure things are working properly. This team is the best there is!

KSResin
United States
Over 5 years using the app
Shogun Labs, Inc. replied July 9, 2021

Hi there, Thanks for the review! Really glad to hear that we could help you out and you are enjoying Shogun.

Please do let us know if there's anything we can help you with. 🙂

Sweetan | Team Lead | Support

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

April 15, 2019

Works perfectly! At first, I was looking to create mobile vs desktop pages and that is what Shogun offers.

Aurum Brothers
Netherlands
Over 5 years using the app
Shogun Labs, Inc. replied April 15, 2019

Thanks Scott! Screen settings is a great way to create unique experiences across screen sizes, and we're going to be making cross screen editing even stronger in the coming months. Thank you for your support. - Nick (Cofounder, Shogun)

August 2, 2018

Good app that allows customisation of landing pages. Nick and his team have been very supportive and responsive to any questions that we had. I would recommend anyone who needs to customise any pages/products to download this app!

Royalsportinghousesg
Singapore
Over 5 years using the app
September 11, 2017

Absolutely love Shogun, every Shopify user must use this.

Burgundy Fox
United States
Over 5 years using the app
October 8, 2021

Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!

Brass
United States
About 5 years using the app
Shogun Labs, Inc. replied October 9, 2021

Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful.

Please let us know if we can help with anything else.

Sweetan | Team Lead | Support

December 17, 2020

I have been using the app for over a year - and have found it to be intuitive to use and is reliable. They have great customer support for technical issues and questions.

Azestfor
United States
About 5 years using the app
Shogun Labs, Inc. replied December 22, 2020

Thank you for your review! We appreciate your loyalty with us. :)

Karl | Team Lead, Technical Support