Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

August 1, 2018

Great app. Amazing customer service

Iguana Es
Spain
Over 5 years using the app
April 18, 2019

Amazing app, really easy to use and great support team if there are ever any problems or you have any queries. Would definitely recommend, has saved us lots of development costs!

Great Little Trading Co.
United Kingdom
Over 5 years using the app
Shogun Labs, Inc. replied April 24, 2019

Great to hear that you're seeing a return on your investment! Reach out anytime. Thank you for the review - Nick (Cofounder, Shogun)

August 3, 2020

It's pretty user friendly and support is AMAZING! They are so prompt in responding and always go above and beyond with helping resolve issues and answer questions.

PRIORI Skincare
United States
Over 5 years using the app
Shogun Labs, Inc. replied August 5, 2020

Thank you for taking the time out of your day to leave us this lovely review! Glad to hear that support could help you out!

Karl | Team Lead, Technical Support

May 15, 2018

Great app! Wide range of features and functionality. Also, team is very helpful.

True Glory Hair
United States
Over 5 years using the app
November 2, 2017

Shogun is one of my essential apps that i recommend to all my clients. Not only is the product top notch and gives me control of almost everything i need, but their customer support is one of the best I've had. Always quick and always solve any issue above and beyond the call of duty.

thanks guys!

Myreleafshop
United States
Over 5 years using the app
July 25, 2017

This app is WORTH EVERY SINGLE PENNY! Does exactly what it says it will, and it's super easy to get started creating beautiful pages & more professional product pages.

The fun part comes when you've worked in the app a little and discover all the amazing not-so-obvious features such as "Snippets". If you use this app and aren't taking advantage of custom snippets, check out Shoguns video tutorial that explains them. Genius. You can pretty much create any kind of page design with this app & a little creative juice.

Last but never least, their customer support is absolutely 5 Star. These guys are a shining example of how us e-commerce entrepreneurs should be handling our own customer service. Big thanks to Nick & Finbarr!

3 Dollar Photoshop Templates
United States
Over 5 years using the app
October 25, 2019

I have been using this app for a while and have been VERY pleased. However, recently, we added videos to our product pages and noticed that they were not loading or playing consistently. Within a day the entire issue was corrected and the code fix was applied to our theme. GREAT customer service! This is such a helpful tool with a great, supportive team behind it.

Lat & Lo™
United States
Over 5 years using the app
August 21, 2017

This app is so helpful because it eliminates the need to know any code. Everything is drag and drop and WYSIWYG. I've used another competing competitor but it was not nearly as cleanly designed and easy to use as Shogun.

Service so far has been amazing, and they've even implemented some features that I requested.

This is truly a top notch professional product, not some amateur app like many others out there. At only $9/month for the lowest tier, this product is a steal.

Precision Impact
Canada
Over 5 years using the app
April 5, 2018

Shogun is a super-powerful page builder. It is relatively simple to use after watching the tutorials. You can get started quickly, but all the tools are there for in-depth designs with lots of control.

The most impressive feature is the support. Any time I've had a question about a feature or needed extra explaination, I have gotten a response from the team pretty quickly.

Kameleonz
United States
Over 5 years using the app
October 15, 2020

Yesterday Justine Apacible assisted me and was amazing! Quick responses and videos. Great work guys!

Morimoto
Australia
Over 5 years using the app
Shogun Labs, Inc. replied October 16, 2020

Thank you for your review! Really appreciate. I'll be sure to let Justine know that you left such a nice review!

Karl | Team Lead, Technical Support