Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

Edited March 22, 2023

An excellent app with incredible customer service. So many capabilities of improving your store without the need for coding.

Update 3/22 - I was experiencing a minor issue with forms and the Shogun team went above and beyond to communicate with me, test my issue, provide recommendations that I can implement, and help me make sure things are working properly. This team is the best there is!

KSResin
United States
Over 5 years using the app
Shogun Labs, Inc. replied July 9, 2021

Hi there, Thanks for the review! Really glad to hear that we could help you out and you are enjoying Shogun.

Please do let us know if there's anything we can help you with. 🙂

Sweetan | Team Lead | Support

April 15, 2019

Works perfectly! At first, I was looking to create mobile vs desktop pages and that is what Shogun offers.

Aurum Brothers
Netherlands
Over 5 years using the app
Shogun Labs, Inc. replied April 15, 2019

Thanks Scott! Screen settings is a great way to create unique experiences across screen sizes, and we're going to be making cross screen editing even stronger in the coming months. Thank you for your support. - Nick (Cofounder, Shogun)

August 2, 2018

Good app that allows customisation of landing pages. Nick and his team have been very supportive and responsive to any questions that we had. I would recommend anyone who needs to customise any pages/products to download this app!

Royalsportinghousesg
Singapore
Over 5 years using the app
September 11, 2017

Absolutely love Shogun, every Shopify user must use this.

Burgundy Fox
United States
Over 5 years using the app
October 8, 2021

Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!

Brass
United States
About 5 years using the app
Shogun Labs, Inc. replied October 9, 2021

Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful.

Please let us know if we can help with anything else.

Sweetan | Team Lead | Support

December 19, 2023

Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps

Nerve Renew
United States
About 5 years using the app
Shogun Labs, Inc. replied December 21, 2023

Hi there, Raj. Thank you so much for leaving us this review.

I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊

We are always here to help and answer the questions and we'll look forward to assisting you again in the future.

Thanks for your love and support. ❤️

Sweetan | Client Services
Shogun A/B Testing & CRO

December 17, 2020

I have been using the app for over a year - and have found it to be intuitive to use and is reliable. They have great customer support for technical issues and questions.

Azestfor
United States
About 5 years using the app
Shogun Labs, Inc. replied December 22, 2020

Thank you for your review! We appreciate your loyalty with us. :)

Karl | Team Lead, Technical Support

May 2, 2018

This app makes building pages so much easier. It's absolutely necessary if you want a good-looking style and you don't know how to code.

Stevien
United States
About 5 years using the app
April 16, 2019

We got this app because we felt that our shopify theme wasn't able to really describe our new product line as well as we would have liked. This app allows you to customize so many parts of your pages, it's really great! This also saves you money VS paying designers.

Proslat US
Canada
About 5 years using the app
Shogun Labs, Inc. replied April 18, 2019

Thank you so much for for the kind words Sabryna! Glad to hear you're seeing return on investment. Let us know if there is anything else we can do to help.
-Nick (Cofounder, Shogun)

September 5, 2022

Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.

CPAP Direct
Australia
About 5 years using the app
Shogun Labs, Inc. replied September 5, 2022

We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊

We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter.

Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂

Sweetan | Client Services
Shogun Page Builder