Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

May 11, 2023

James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!

Holabird Sports
United States
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.

I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

April 15, 2019

Works perfectly! At first, I was looking to create mobile vs desktop pages and that is what Shogun offers.

Aurum Brothers
Netherlands
Over 5 years using the app
Shogun Labs, Inc. replied April 15, 2019

Thanks Scott! Screen settings is a great way to create unique experiences across screen sizes, and we're going to be making cross screen editing even stronger in the coming months. Thank you for your support. - Nick (Cofounder, Shogun)

August 2, 2018

Good app that allows customisation of landing pages. Nick and his team have been very supportive and responsive to any questions that we had. I would recommend anyone who needs to customise any pages/products to download this app!

Royalsportinghousesg
Singapore
Over 5 years using the app
September 11, 2017

Absolutely love Shogun, every Shopify user must use this.

Burgundy Fox
United States
Over 5 years using the app
October 8, 2021

Great customer service. I got a note back immediately with step-by-step instructions and screen shots on how to accomplish what I wanted. Can't ask for more!

Brass
United States
About 5 years using the app
Shogun Labs, Inc. replied October 9, 2021

Hi there! Thank you for your review. Really happy to hear the instructions and the screenshots were helpful.

Please let us know if we can help with anything else.

Sweetan | Team Lead | Support

December 17, 2020

I have been using the app for over a year - and have found it to be intuitive to use and is reliable. They have great customer support for technical issues and questions.

Azestfor
United States
About 5 years using the app
Shogun Labs, Inc. replied December 22, 2020

Thank you for your review! We appreciate your loyalty with us. :)

Karl | Team Lead, Technical Support

May 2, 2018

This app makes building pages so much easier. It's absolutely necessary if you want a good-looking style and you don't know how to code.

Stevien
United States
About 5 years using the app
April 16, 2019

We got this app because we felt that our shopify theme wasn't able to really describe our new product line as well as we would have liked. This app allows you to customize so many parts of your pages, it's really great! This also saves you money VS paying designers.

Proslat US
Canada
About 5 years using the app
Shogun Labs, Inc. replied April 18, 2019

Thank you so much for for the kind words Sabryna! Glad to hear you're seeing return on investment. Let us know if there is anything else we can do to help.
-Nick (Cofounder, Shogun)

September 5, 2022

Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.

CPAP Direct
Australia
About 5 years using the app
Shogun Labs, Inc. replied September 5, 2022

We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊

We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter.

Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂

Sweetan | Client Services
Shogun Page Builder

March 1, 2019

This is super easy to use and add to your site. Customer service is also very helpful and responsive!

EllieGrid
United States
About 5 years using the app