Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

September 9, 2022

I'm new to using Shogun and at first, found it a bit challenging, but the support team has made it so much easier - they are very responsive, professional and extend their assistance at every opportunity. I particuarily found Rhys in the UK very helpful - thanks Rhys for all your help.

francia.com.au
Australia
10 months using the app
Shogun Labs, Inc. replied September 11, 2022

Thank you so much for leaving us a review, Miriam!

We are glad to hear that despite some initial challenges, our support team has been able to help make the experience smooth and it is now easier to use Shogun. We are always happy to go the extra step for you to ensure the questions are answered and the issues are resolved at the earliest.

I'll be sure to share the feedback with Rhys and the entire support team.

Sweetan | Client Services
Shogun Page Builder

December 14, 2017

Really easy to design a page and launch it quickly. Thanks!

Trysaute
Canada
10 months using the app
November 14, 2017

A superb experience. We have tried a couple of similar apps and this is just a much better system.

Highly recommended.

M4tec
United Kingdom
10 months using the app
Edited July 16, 2017

Shogun is easily the best website decision we've made so far. From the incredible customer support to the easy to use page builder, we've been blown away by the improved look and feel of our pages. Why Shopify have such uninspiring OOTB pages I don't know, but Shogun have saved the day and we're super happy. It's taken a little time to get to grips with all the nuances, but it's all been worth it and considering how much functionality there is within the page builder, it's testament to Shogun that it's this easy. After using a variety of apps to design other website aspects (pop-ups, etc), Shogun has hands down been the easiest with the others being painful in comparison. Thanks so much to Nick and Finbarr for their endless patience and support and keep up the awesome work guys! :)

Urban Gilt
United Kingdom
10 months using the app
March 24, 2023

The support team is superb. Rhys and James supported me a lot in building my web pages. The new Section feature is also pretty useful.

EzSpace
United Kingdom
10 months using the app
Shogun Labs, Inc. replied March 27, 2023

Thanks for your review, Ben!

I am very happy to hear that you had a great experience with our support team and that James & Rhys were able to help with the page-building process. I'll be happy to pass along the feedback. 🙂

I also appreciate that you are liking the new Section feature. We have released a lot of new features and our team continues to work on adding more features for you. We'll be happy to keep you updated with all the progress.

Thanks and let us know if there's anything we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

Edited January 27, 2019

I've been very impressed with Shogun. I had never worked with Shopify pages and .liquid programming before so it allows me to build really nice, custom-designed pages in Shopify that I wouldn't be able to do with just a store-bought template. It's pretty easy to learn and the interface is nice and clean. I think as it grows and matures as an app it will get even better. I'm looking forward to more features as the come out. Most of all I have to give it up to the support team of Shogun. They have been very courteous with me during my numerous questions to them. They are also FAST at solving and/or finding alternate solutions to the issues that I contact support about. A lot of companies have terrible support, but with Shogun you get the feeling that they actually CARE about you and the issues at hand. A great experience so far. I hope it continues!

Earth Etch
United States
10 months using the app
April 9, 2018

Really easy to use interface, quick and helpful support. Great drag and drop page builder if you want to build a page that looks good quickly without any need for coding experience.

Daniel Sandler Makeup
United Kingdom
10 months using the app
July 22, 2019

Shogun is our go-to page builder. It's very user friendly and helps us to create great looking pages for consumers. The technical support team is also amazing and very responsive.

Thermal-Aid
United States
10 months using the app
May 18, 2022

Maxwell was such a huge help! He was so thorough in answering my questions and even made a little video for me.

Rooted For Good
United States
10 months using the app
Shogun Labs, Inc. replied May 19, 2022

Thanks so much for leaving a review! So glad to hear that the screenshare that Max sent was helpful :-)

Kalen | Team Lead, Support
Shogun Page Builder

August 29, 2018

Easy to learn / use. I've only had to contact customer support to help with a problem once and they responded in minutes with a clear solution which immediately fixed my issue. Couldn't ask for more with my first customer support experience.

Og Packaging Solutions
United States
10 months using the app