Reviews (3,311)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

November 7, 2024

Got an awesome support from Sweetan

bioQuad AE
United Arab Emirates
About 3 years using the app
Shogun Labs, Inc. replied November 11, 2024

Hi there, thanks for taking the time and sharing your feedback by leaving us a review.

It was great to communicate with you and I am glad I was able to help. 😊

Please don't hesitate to write back to us if there if anything else we can assist you with.

Sweetan | Client Services
Shogun

November 11, 2024

I totally loved this app, and I tell you why. For one, you get to build the page the way you want. You have control at the helm. You want a video player at the top, you can do it. Also, to optimize right there and then was great, and much more. Heavily recommend it

Intense Wear
United States
3 days using the app
Shogun Labs, Inc. replied November 19, 2024

Thank you so much for leaving us a review, Frankie.

We are super glad to hear that your experience with Shogun has been amazing. Thanks for all the love and support. ❤️

Sweetan | Client Services
Shogun

November 21, 2024

Excellent support, very responsive and comprehensive feedback at any time of day :)
You guys are top-notch!

SPINTAP
France
About 1 month using the app
Shogun Labs, Inc. replied December 4, 2024

Hi Jeff! Thank you so much for leaving us a review and sharing your experience here. It means a lot.

I will be sharing the feedback with our entire team.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun

November 12, 2024

great customer assistance and very quick and friendly feedback!

Alsta
United Kingdom
5 months using the app
Shogun Labs, Inc. replied December 4, 2024

Thank you so much for sharing your feedback and leaving us a review. 😊

Please let us know if there is anything we can assist you with.

Sweetan | Client Services
Shogun

November 22, 2024

Great app with amazing customer service!

Brigz Tattoos
United States
4 months using the app
Shogun Labs, Inc. replied December 4, 2024

Hey, Corbin!

Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :)

Sweetan | Client Services
Shogun

September 4, 2024

I don't understand their pricing and how the price continues to increase for the Build plan - the app is kind of clunky too.

Jewett Cameron Company
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 6, 2024

Hey there, Thanks for writing this review and sharing your feedback with us.

Can you elaborate a bit more on what is not clear with our pricing? The Build plan active on your account is the old Build plan that comes with extra pages. If you don't wish to stay on this old Build plan and if you would like to activate the new Build plan you are free to uninstall the app and reinstall it again. When you reinstall you should be prompted to select the new Build plan on the pick a plan page.

I see you were in a conversation with my colleague, however, could you also share more details about how the app is being clunky for you?

Thanks.

Sweetan | Client Services
Shogun

November 26, 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Plant Vault
United States
19 days using the app
Shogun Labs, Inc. replied December 4, 2024

Hi there, James. Thanks for sharing your feedback here.

It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support.

Please let us know if we can help with anything else in the future. 😊

Sweetan | Client Services
Shogun

November 6, 2024

Very good customer support. Overall good app.

DrillX
Canada
14 days using the app
Shogun Labs, Inc. replied November 11, 2024

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun

November 20, 2024

Very good customer service

Woodforde's Brewery
United Kingdom
Almost 2 years using the app
November 13, 2024

servicio al cliente super rápido!

Lonbali
Spain
Over 1 year using the app