Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

Edited June 27, 2017

-Update-
I love it! It is making it easier for me to revamp our website. Shopify's page editor is so limited.

The templates are so useful. Very easy to use.

Mjs Usborne Book Shop
United States
20 days using the app
August 31, 2018

Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.

Storetrendingcom
Vietnam
19 days using the app
February 22, 2021

Only thing that could be better is real time customer support but I'm loving the app so far otherwise.

Venter Visuals
United States
18 days using the app
Shogun Labs, Inc. replied February 23, 2021

Thank you for your review! We really appreciate it.

Karl | Team Lead, Technical Support

January 24, 2018

Great customer service, It didn't work 100% for me, but I think it's because I lack patience :)

Amano Artisans
United States
17 days using the app
Edited September 2, 2020

Die App an sich ist ein sehr gutes Konzept. Es treten jedoch manchmal Probleme auf. Nachdem man Seiten speichert, werden diese nicht wie behauptet als "reiner html code" gespeichert, sondern der code bleibt dauerhaft vom Shogun Server abhängig, weshalb er nach Löschen der Shogun App 'kaputt' gehen kann. Um ihn zu Reparieren wäre dann wieder ein Abo bei Shogun nötig. Deshalb Seiten nach der Shogun Deinstallation lieber nicht mehr bearbeiten, da diese sonst möglicherweise verloren gehen!

Hello Beauty
Germany
17 days using the app
Shogun Labs, Inc. replied September 1, 2020

Hey Elias,

I'm so glad we were able to help find a solution for you.

We really appreciate the feedback and please let us know if there is anything else that we can help with :)

September 5, 2020

Shogun is relatively easy to use and intuitive. They have a fair number of templates to choose from although I found it is straightforward to build pages from scratch as well.

The support team is top notch and was able to fix my problems very quick, even on the weekend.

The drawbacks are that it is too expensive in my opinion - it costs more than Shopify itself for far less functionality. Also, the mobile view in page editor does not match the actual mobile view.

Coast Health
United States
15 days using the app
Shogun Labs, Inc. replied September 8, 2020

Thank you for your review! Really glad to hear that the support team could help you out and that you are enjoying Shogun!

Appreciate the feedback on the cost - I'll be sure to pass this onto the relevant department!

Karl | Team Lead, Technical Support

November 4, 2018

Great for editing product pages. However, the app will only load up pages partially every now and then. When this happens, it will create a duplicate product on your store with an image load error. Customers can see the error too.

Noj Era
United States
10 days using the app
Edited January 29, 2021

(Have update my review from 3 stars to 4 - based on the Developer's prompt and promising reply to this review - hopefully can update again in future) I would really love to give this app 5 stars. The look & feel and overall potential are awesome. Unfortunately, on installing the app, we found that the feature to preview Templates is not functioning(?) This means we are not able to see what a template might look like, without using it to create a page - thereby using up one of the 25 pages that we are allowed by the pricing plan - every time. The developer is aware of the situation and working to correct it. Unfortunately, this means we have spent far more time trying to get around this problem than should be required. Customer support has been VERY helpful & responsive - but the app is not as advertised and has not lived up to expectations. While promising a fix to the problem, they cannot provide a time frame. I will update this review as things change. Meanwhile, I find myself using up my 10 day free trial and 25 pages - with a growing temptation to replace it with a different app.

Zen Den Candles
Canada
9 days using the app
Shogun Labs, Inc. replied January 29, 2021

Hi Nick,

Thank you for your review - I'm so sorry to hear that this bug is affecting your experience with Page Builder. As you said, our engineering team are aware of this issue and are actively working on investigating, testing and implementing a resolution for this issue. We always test bug fixes quite vigorously to ensure that it does not introduce other issues.

We generally do not give a timeframe for resolution of an issue as occasionally a ticket may end up requiring a more complex fix than originally expected - this can add to development time and to the time required for testing by our Quality Assurance team.

I've asked one of my team to reach out to you via email with a temporary workaround that should help you take full advantage of your 10-day free trial and the 25 page limit of your plan while we wait for a fix for this issue that you are experiencing.

I hope that our workaround helps for the time being. I would encourage you to get back to my colleague when you receive the email from them, and if you have questions, please let us know. If you'd like to speak with me via email, please let me know via the response and I'm more than happy to help.

Thank you for your patience.

Karl | Team Lead, Technical Support

January 16, 2021

Incredibly great app...I think any and everybody will love it. However, I have to give it a 4 stars because the lowest plan is a little on the expensive side.

Springfield MA
United States
6 days using the app
Shogun Labs, Inc. replied January 19, 2021

Thank you for your review, and for your feedback! I'll be sure to pass that along to the relevant team. Please feel free to pass on any other feedback to support@getshogun.com and we will get it to the right place. :)

Karl | Team Lead, Technical Support

September 1, 2023

This app has alot to offer. Unfortunately it was'nt for me, as i was looking for a free plan. I contacted their service team who answered all my answers. Sweetan Mankotia answered my queries and helped me make an informed decision.

MY WATCH SHOP
United Kingdom
5 days using the app
Shogun Labs, Inc. replied September 4, 2023

Thank you so much for leaving us this review, Ramsha. We greatly appreciate the kind words. 🙏

It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. We always try our best to help guide you in the right direction while making an informed decision and I am glad I was able to do that.

We'll be here if you bump into any issues or have any further questions.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder