Reviews (3,310)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

May 31, 2022

Shogun is great for newbies, now I am proficient in adding a nice and compatible page.
By the way, the supporters are nice and always solve my issue in time. Great!

geneinno
United States
Over 4 years using the app
Shogun Labs, Inc. replied June 3, 2022

Thank you so much for the review. We are glad to hear that Shogun has helped to create and design pages for your store and that the support team could resolve the issues for you in a timely manner.

We sincerely appreciate your support.

Sweetan | Team Lead | Support
Shogun Page Builder

May 16, 2020

Very responsive. Very easy. Very helpful! They have an online help feature that actually works. When I lost a page, I sent a text and they responded in less than 5 minutes. True Story!

Splatter Clothing
United States
Over 4 years using the app
Shogun Labs, Inc. replied May 18, 2020

Amazing to hear, we are always here to help when you need us! Please do not hesitate to get in touch again if you need anything! Thank you for leaving a review. :)

Karl
Team Lead, Technical Support

July 15, 2020

The app allows a lot of options to customize pages and really user friendly.

I followed Shopify's directions to edit theme code to enable age verification for our site and encountered an issue late this evening when attempting to edit Shogun pages. Justine Apacible quickly addressed and resolved within 15 minutes - very professional.

N. Smith

Beviamo International
United States
Over 4 years using the app
Shogun Labs, Inc. replied July 15, 2020

I'll be sure to pass these kind words onto Justine! Thank you for taking the time out of your day to leave a review!

Karl | Team Lead, Technical Support

Edited November 20, 2024

the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify

Update: 11/2024 support is still great and going strong!

Venture Heat
United States
Over 4 years using the app
Shogun Labs, Inc. replied November 15, 2023

Thanks for taking the time and leaving us a review, Victoria.

We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.

Thanks for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

July 31, 2019

A really amazing tool allowing us to create beautiful landing pages on the fly. 10/10 would install again.

goodboy
United States
Over 4 years using the app
October 21, 2019

We've had a fantastic experience with Shogun thus far. As a page builder, it offers flexibility and a beautiful result design-wise. Their customer service is fast and helpful and I can wholeheartedly recommend them as a page building tool.

Mismo Official
Denmark
Over 4 years using the app
May 14, 2018

very good application! Makes your life easier!

Better Products For Disabled People
United Kingdom
Over 4 years using the app
January 13, 2020

Shogun is super easy to use, the drag & drop interface is seamless and we especially love the Snippets section that allows us to design our pages with consistency. Support has been incredible!

Industry Beans
Australia
Over 4 years using the app
July 18, 2023

Great support, quick response, efficient solutions and well explained.
For me Shogun is a perfect solution, big recommendation!

Falstaff Shop Österreich
Austria
Over 4 years using the app
Shogun Labs, Inc. replied July 21, 2023

Hi there, Michael! Thank you so much for leaving us this review. 💛

We greatly appreciate the kind words and support. We are super happy to hear that Shogun has been the perfect solution for your requirements and that our team has been quick to assist.

We'll look forward to assisting you again. 😊

Thank you so much for the recommendation.

Sweetan | Client Services
Shogun Page Builder

July 22, 2020

Shogun has great customer support & easy building! We've used this to build many landing pages so far.

Eat Your Coffee
United States
Over 4 years using the app
Shogun Labs, Inc. replied July 22, 2020

Thank you so much for your review! We really appreciate it.

Karl | Team Lead, Technical Support