Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

December 21, 2017

I absolutely love Shogun! For someone who does not know how to code this app lets me customize what I want for my website. It is very easy to use and I do enjoy the different options it gives you. I do wish the first packaged included more options. I don't see too big a difference from the first and second package subscription. Also I wish the app would allow me to select multiple variants per order. Other than that the customer service is very helpful and nice. Nick tried to help me out with my questions to the best of his capabilities in a timely manner. Thanks again! I will continue to use this app and I hope there will be many more option features in the future.

Verre De La Royale
United States
22 days using the app
December 15, 2021

App works really well. Sometimes I can struggle to figure something out but the communication with the tech team has been so great that it always gets resolved the same day

Rhubarb & Lemon
United Kingdom
22 days using the app
Shogun Labs, Inc. replied December 15, 2021

Thanks for the review! Definitely can be a bit of a learning curve but I am really happy to hear that communication with the tech team has been a positive experience :) I'll certainly pass your comments along.

Kalen | Team Lead, Support
Shogun Page Builder

September 24, 2021

Amazing customer service and very user-friendly - would definitely recommend for anyone looking to easily edit their site pages!

SOLAI
United Kingdom
22 days using the app
Shogun Labs, Inc. replied September 24, 2021

Thanks for the review. I'm glad to hear that you are having a great experience with Shogun.

We appreciate the recommendation.

Sweetan | Team Lead | Support

February 8, 2019

Page builders are very difficult to build, and this one is very well done. Easy to use, stable, and accepting of widgets if you want to take things a bit farther. Good customer service, helpful. Love.

smallpetselect-uk
United Kingdom
21 days using the app
March 6, 2022

Super easy to use and fast-acting support team. Once you get the hang of all the features everything starts to fall together nicely.

Sult Hydration
Australia
21 days using the app
Shogun Labs, Inc. replied March 7, 2022

Hello there! Thanks a lot for leaving us a review.

We appreciate your honest feedback and are happy to hear that you've been finding Shogun easy to use. Our support team is always glad to assist you and if you bump into any issues or have any doubts, please don't hesitate to write back.

Sweetan | Team Lead | Support
Shogun Page Builder

June 7, 2019

Amazing support. Charles has gone beyond my expectations and has resolved my issue in a timely manner. The app is super easy to use, and it creates beautiful pages.

Nanor
Canada
21 days using the app
November 27, 2017

So we had an issue with Shopify's WYSIWYG editor. After over an hour on hold, we decided to email tech support at Shogun. Nick was apt to respond (very quickly I might add) He was kind enough to actually reach out and CALL US! That's top notch customer service. He showed us how to fixed the issue and reset our 14 day free trial !!! That is awesome! Keep up the great work!

Walter

Rethinkbathing Com
United States
20 days using the app
April 9, 2019

After an error with our theme the support shown from the shogun team fixed the issue in under an hour and got back going again! Thanks Nick and Jill for getting us on the right track again.

Cali Tiger
Australia
20 days using the app
Shogun Labs, Inc. replied April 10, 2019

Thank you very much Sam! I'm really glad we could work together to get this resolved. Reach out to us anytime you need help, and we'll be here! - Nick (Cofounder, Shogun)

September 28, 2022

Amazing tools for the pages build up, user friendly and always respond very quick within few minutes if you got any issue during build the page. Feel full of support!!

Ally Fashion
Australia
20 days using the app
Shogun Labs, Inc. replied September 28, 2022

Hey there, Tiffany! I wanted to thank you for leaving us a review. 🎉🎉

We are very glad to hear that Shogun has been the perfect platform for your requirements when it comes to building pages for your store.

It was great to communicate with your earlier and we'll continue to serve you again in the future.

We appreciate your support. 😊

Sweetan | Client Services
Shogun Page Builder

February 4, 2019

This app is awesome!!!!!!!!! The custom templates are cool! In terms of Design and color its a go to.

TTpottery
United States
20 days using the app