Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

August 24, 2018

So far it's fantastic. Customer service is a popup always there live human with good advice and great service. Wow

Ooler
United States
13 days using the app
April 25, 2019

Shogun is a great app, and their team has been wonderful with their support! We have a lot of custom liquid code in our theme, developed over five years. Shogun was able to pull in our existing theme code and allow us to easily embed new content using their drag-and-drop editor. It's a very powerful platform with great flexibility, even if you've already done lots of customization to your Shopify theme. I'm on the Pro plan, and it's worth every penny!

3D Universe
United States
13 days using the app
Shogun Labs, Inc. replied April 26, 2019

Thank you very much for the great review Jeremy! Glad to hear you're seeing return on your investment in the software. Let us know if you ever need help :) -Nick (Cofounder, Shogun)

March 19, 2018

Absolutely love Shogun! Makes building a sexy website soo easy :)

The Flux Empire
United States
13 days using the app
Edited January 10, 2019

I'm writing to talk about Shogun support. Prompt & Extremely Helpful. This is the best technical support I've ever received. Great team!

Artiphany
United States
13 days using the app
August 30, 2017

Awesome App. I emailed them regarding the product page and I got an answer within 2 minutes and they fixed my problem. Top notch customer service.

Novel Kicks
United States
12 days using the app
November 13, 2017

Plenty of building blocks, simple to use and incredible support.

Vape Ware My
Australia
12 days using the app
October 17, 2017

Great tool to help build your own site if you are familiar with other website design building tools

New Addition
United States
12 days using the app
June 25, 2018

At the start there was a technical problem where we were unable to import products or collections from our Shopify admin, but customer service was fantastic: Responsive, kept me in the loop with information, managed my expectations really well. And the issue was fixed after a couple of back and forth communications.

In my research which has involved a lot of testing I have found other drag and drop applications that have a few more features, but Shogun is by FAR the most intuitive and responsive (less frustrating), which for me made it ultimately the winner.

So far so very good.

Crumpler Eu
Germany
12 days using the app
May 27, 2020

Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!

GlowRight
Hong Kong SAR
12 days using the app
Shogun Labs, Inc. replied May 29, 2020

That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review!

Karl
Team Lead, Technical Support

December 14, 2017

Excellent support, quick and thorough responses, very impressed so far!

Almora Collective
Indonesia
12 days using the app