Reviews (3,313)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop functionality, allowing them to create appealing and responsive landing pages without web development skills. The customer support team is praised for their quick and effective assistance, including personalized video explanations. Additionally, the app provides valuable educational resources to help merchants maximize its capabilities, enabling them to manage web pages independently and enhance their online presence.

Edited January 22, 2020

I used this app to help me create a unique page without any coding experience. It's simple and straightforward, better than its competitors. The only problem is that once you use it to build your site, you're pretty much locked in to its payment plan.

electrotype
United States
5 months using the app
Edited October 8, 2018

Great product pages, really intuitive and easy to understand. Support team is helpful as well. Recommend to anyone who wants to take the next step

My Maverick Metals
Canada
7 days using the app
October 14, 2021

The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.

groove/desks
United States
5 months using the app
Shogun Labs, Inc. replied October 15, 2021

Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience.

Please let us know if there's anything we can help with.

Sweetan | Team Lead | Support

March 14, 2018

Honestly, This app is amazing. Enough said.

Practical Emergency Kits
United States
7 days using the app
June 28, 2022

The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!

Knot & Splice
United States
7 days using the app
Shogun Labs, Inc. replied June 29, 2022

Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build!

Allison | Team Lead | Support
Shogun Page Builder

February 27, 2018

Overall: very good app!

I came across quite a few bugs unless I used Google Chrome, which is not a big deal but still a little annoying.

Here is a list of things that would make it even better:
- easy editing of collection pages (I know there is a workaround)
- easy creating of a section that can then be used on the landing page (if there already is a solution, please let me know).

Colombiancoffees Com
United States
5 months using the app
January 28, 2019

Super easy to use, super fast respond and the BEST customer service ever!
I used to use another popular we building app but Shogun is way better!
Strongly recommended

AndaSeatCanada
Canada
7 days using the app
August 30, 2018

Great app i will use it as long as it is up and running, although making sure that you guys adapt with the times etc. Great work

Useless Essentials
United Kingdom
7 days using the app
November 11, 2017

I have only been using Shogun for a short period, but their service is fast and prompt. Saves a ton of time building pages. Time is valuable.

Karcharo
United States
7 days using the app
July 9, 2021

Function template: Great
Reaction speed: As slow as a snail
If you are lucky enough, the shogun reaction speed is still very fast

VOFFOV - Better Furniture Better Office
China
7 months using the app
Shogun Labs, Inc. replied July 9, 2021

Hi, there! Thanks for your review. We appreciate the honest feedback.

I understand you are facing some issues with the page speed and I would like to learn more about the issue so that we can look into this for you.

I have also reached out to you via email and I would appreciate it if you could reply back to us so that we can assist you better.

Sweetan | Team Lead | Support